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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,555 reviews

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Florida
1 review
0 helpful votes
Follow Dax P.
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I looked up custom nipple rings on Google and this site worked well. I would enjoy if it had a preview of what it would look like, as that would allow me to make sure I formatted it right.

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
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Very comfortable jewelry and fast shipping. I love how they shine, it just looks great on me!

Date of experience: February 20, 2022
Canada
1 review
0 helpful votes
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Good customer service, but I had to pay for my own shipping on a return. Otherwise good experience

Date of experience: February 20, 2022
New York
1 review
0 helpful votes
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Great!
February 20, 2022

Great! Super fast shipping and delivery! Great quality jewelry! Will definitely order from here again!

Date of experience: February 20, 2022
New Jersey
1 review
0 helpful votes
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The selection of jewelry was great and everything came in a timely manner! The pieces are also beautiful!

Date of experience: February 20, 2022
Georgia
1 review
0 helpful votes
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Love the quick delivery of the items. Happy to use them!

Date of experience: February 20, 2022
Washington
1 review
0 helpful votes
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The refine search was kind of a pain in the $#*! because it wouldn't let me do more than one choice at once. Otherwise it was pretty good.

Date of experience: February 20, 2022
California
1 review
0 helpful votes
Follow Citlali M.
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These piercings are amazing!
February 20, 2022

These piercings are amazing! And the company is too. I appreciate knowing every step of the process and the follow-up with your services. 10/10 would recommend.

Date of experience: February 20, 2022
Virginia
1 review
0 helpful votes
Follow Belle F.
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Each item was exactly what I wanted, top quality all around :).

Date of experience: February 20, 2022
Canada
1 review
0 helpful votes
Follow bria L.
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The balls for these septum's were super easy to take on and off and also don't fall out easily! Great purchase

Date of experience: February 20, 2022
North Carolina
1 review
0 helpful votes
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I have experienced fast great service and shipping

Date of experience: February 20, 2022
Canada
1 review
0 helpful votes
Follow Camila B.
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Great quality piercings and good customer service!

Date of experience: February 19, 2022
Virginia
1 review
0 helpful votes
Follow Patience V.
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The nose rings were cute but they roll around too much and the design ends up inside my nose. The magnetic septum ring is too painful to wear, it doesn't stay where it is supposed to and slides up until it is at the top of my septum near the top of my nostrils where the skin is real thin. I managed to wear them for less than one minute.

Date of experience: February 19, 2022
Florida
1 review
0 helpful votes
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Great deal!
February 20, 2022

Great deal! Fast delivery and item as described. I would recommend and reorder!

Date of experience: February 19, 2022
California
1 review
0 helpful votes
Follow vaeh E.
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It was super fast and easy checkout and the jewelry arrived fairly quickly

Date of experience: February 19, 2022
Arizona
1 review
0 helpful votes
Follow Kaylen V.
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Great jewelry and quality!
February 20, 2022

Great jewelry and quality! Came in about a week in a small convenient package.

Date of experience: February 19, 2022
Illinois
1 review
0 helpful votes
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I love the jewelry!
February 19, 2022

I love the jewelry! I have bought so many pieces and only had a couple problems, which is bound to happen when you buy many pieces, especially discounted pieces. But I am so happy with everything.

Date of experience: February 19, 2022
Illinois
1 review
0 helpful votes
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Will come back for the nice prices but it comes with some quality control issues

Date of experience: February 19, 2022
Colorado
1 review
0 helpful votes
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Yass they're making me write 59 characters um yass slay wig period

Date of experience: February 19, 2022
Michigan
1 review
0 helpful votes
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Customer service was great along with a good replacement

Date of experience: February 19, 2022