Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,537 reviews

We monitor reviews for authenticity

Georgia
3 reviews
0 helpful votes
Follow Jennifer D.
Unfollow Jennifer D.
Share Review
Report Review

Very easy to order
February 22, 2022
Updated review

Very easy to order. All the info is helpful. My earrings were beautiful!

Date of experience: February 22, 2022

Great selection!
October 13, 2021
Previous review

Great selection!

Date of experience: October 13, 2021
Texas
1 review
0 helpful votes
Follow Piper G.
Unfollow Piper G.
Share Review
Report Review

Good please stop emailing me im just typing to fill the

Date of experience: February 22, 2022
Canada
1 review
0 helpful votes
Follow Ingrid D.
Unfollow Ingrid D.
Share Review
Report Review

Arrived quickly
February 22, 2022

Arrived quickly. Everything is as advertised. Fits nicely

Date of experience: February 22, 2022
Canada
1 review
0 helpful votes
Follow Ely G.
Unfollow Ely G.
Share Review
Report Review

Easy to order, decent shipping time, I only wish the gauge was as advertised in order to for my purchase usable.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 22, 2022
Canada
1 review
0 helpful votes
Follow Katie M.
Unfollow Katie M.
Share Review
Report Review

Great prices and great jewelry
February 22, 2022

Great prices and great jewelry. I appreciate the attempts to follow up, and I'm happy with my purchases. Thank you so much!

Date of experience: February 22, 2022
Texas
2 reviews
0 helpful votes
Follow Kathleen R.
Unfollow Kathleen R.
Share Review
Report Review

Bodycandy is awesome
February 22, 2022

Bodycandy is awesome. They have some great allergy-sensitive earrings. They always have great deals and offers. This order was shipped promptly, received quickly, and the product is great.

Date of experience: February 22, 2022
Serbia
1 review
0 helpful votes
Follow Milica T.
Unfollow Milica T.
Share Review
Report Review

Super je hvala puno odusevljena sam samo jos da mogu da ih stavim jer jos nije zarastao pirs

Date of experience: February 22, 2022
California
1 review
0 helpful votes
Follow Brittney P.
Unfollow Brittney P.
Share Review
Report Review

Great product, I love the earrings I picked and can't wait to put them in once my ear heals

Date of experience: February 22, 2022
Canada
1 review
0 helpful votes
Follow Ashelen B.
Unfollow Ashelen B.
Share Review
Report Review

Item arrived quickly and in good and safe packaging :)

Date of experience: February 21, 2022
Massachusetts
1 review
0 helpful votes
Follow Sarah I.
Unfollow Sarah I.
Share Review
Report Review

Easy to find jewelry!
February 22, 2022

Easy to find jewelry! Always new and exciting process to explore on the website!

Date of experience: February 21, 2022
Pennsylvania
1 review
1 helpful vote
Follow Tahisha J.
Unfollow Tahisha J.
Share Review
Report Review

Not only did the product that I purchased exceed my expectations in person, their customer service was just as exceptional! I reached out to them about an issue that was really out of their control yet they acted swiftly, going above and beyond to remedy the situation to satisfy me, the customer. It's refreshing to deal with a company such as yours. You now have a lifetime customer and many future referrals from me too!

Date of experience: February 21, 2022
Texas
1 review
0 helpful votes
Follow Alexandra J.
Unfollow Alexandra J.
Share Review
Report Review

Fits perfect no issues and has stayed in my nose other piercings come out when i sleep

Date of experience: February 21, 2022
Canada
1 review
0 helpful votes
Follow Serenity Q.
Unfollow Serenity Q.
Share Review
Report Review

Came in a good time and delivered to my house which was nice since I didn't have to go to the post office

Date of experience: February 21, 2022
Georgia
1 review
0 helpful votes
Follow PIPER F.
Unfollow PIPER F.
Share Review
Report Review

Very easy, jewelry looks great
February 21, 2022

Very easy, jewelry looks great. Very happy! Looking forward to shopping from them again.

Date of experience: February 21, 2022
New York
1 review
0 helpful votes
Follow Oyinlola W.
Unfollow Oyinlola W.
Share Review
Report Review

It was great second time purchasing from them. I always recommend them to my friends

Date of experience: February 20, 2022
Illinois
1 review
0 helpful votes
Follow Mikiya C.
Unfollow Mikiya C.
Share Review
Report Review

I got the wrong size but they are really cute and great

Date of experience: February 20, 2022
New Jersey
1 review
0 helpful votes
Follow Laurie R.
Unfollow Laurie R.
Share Review
Report Review

Great quality
February 21, 2022

Great quality. But one too small and one too not matching. Otherwise great.

Date of experience: February 20, 2022
New Mexico
1 review
0 helpful votes
Follow Alex W.
Unfollow Alex W.
Share Review
Report Review

Amazing!
February 21, 2022

Amazing! Always really nice and helpful. Great products

Date of experience: February 20, 2022
Tennessee
1 review
0 helpful votes
Follow Amanda C.
Unfollow Amanda C.
Share Review
Report Review

It was great!
February 21, 2022

It was great! I had no issues and received my order fast!

Date of experience: February 20, 2022
Florida
1 review
0 helpful votes
Follow Dax P.
Unfollow Dax P.
Share Review
Report Review

I looked up custom nipple rings on Google and this site worked well. I would enjoy if it had a preview of what it would look like, as that would allow me to make sure I formatted it right.

Date of experience: February 20, 2022