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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,558 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Always had a great experience!
February 17, 2022

Always had a great experience! I just choose things wildly and have fun with all my piercings and jewelry! Definitely worth buying from body candy! You can't go wrong.

Date of experience: February 16, 2022
Florida
1 review
0 helpful votes
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I'm satisfied with the product, delivery, and overall experience.

Date of experience: February 16, 2022
Texas
2 reviews
0 helpful votes
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Shopping was fun and easy
February 17, 2022

Shopping was fun and easy. I ordered my jewelry and can't wait for it to arrive.

Date of experience: February 16, 2022
Illinois
1 review
0 helpful votes
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Great!
February 17, 2022

Great! The bars were perfect and the false septum was exactly what I needed!

Date of experience: February 16, 2022
Texas
1 review
0 helpful votes
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Got here in like a week i thought it was a scam but nah came here quickly and im happy with the nose piercing

Date of experience: February 16, 2022
Texas
1 review
0 helpful votes
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Easy to navigate the online store
February 17, 2022

Easy to navigate the online store. Wide selection of jewelry

Date of experience: February 16, 2022
Idaho
1 review
0 helpful votes
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Loved the jewelry, arrived in a timely fashion.
Will order from body candy again

Date of experience: February 16, 2022
Virginia
1 review
0 helpful votes
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Some orders better than others, 7 out of 10 times I've ordered I have been disappointed.

Date of experience: February 16, 2022

Quick & easy
January 20, 2022
Previous review

Quick & easy

Date of experience: January 19, 2022
Nebraska
1 review
0 helpful votes
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Was great
February 16, 2022

Was great. Lost a ball quickly from the Light Purple Electro Titanium Barbell Tongue Ring which was disappointing, but was super happy with the size and weight of the jewelry itself. The black tongue ring I purchased has much larger balls that don't sit as well.

Date of experience: February 16, 2022
Illinois
1 review
0 helpful votes
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Great as always
February 16, 2022

Great as always.
Fast shipping, beautiful jewelry.

Date of experience: February 16, 2022
District of Columbia
1 review
0 helpful votes
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All my piercings arrived in a timely manner. Each one looks just like the picture and fits well. This is my next time ordering from this site and I love it

Date of experience: February 16, 2022
Ohio
1 review
0 helpful votes
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Overall good experience, relatively quick delivery

Date of experience: February 16, 2022
Illinois
1 review
0 helpful votes
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Always happy
February 16, 2022

Always happy. Great customer service and the cutest jewelry.

Date of experience: February 16, 2022
Illinois
1 review
0 helpful votes
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Always my go to for body jewelry
February 16, 2022

Always my go to for body jewelry. Quality jewelry that ships fast.

Date of experience: February 16, 2022
Texas
1 review
0 helpful votes
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Everything was as expected and delivered on time….

Date of experience: February 16, 2022
Massachusetts
1 review
0 helpful votes
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Love the jewelry and so many choices!
February 16, 2022

Love the jewelry and so many choices! Fast shipping!

Date of experience: February 16, 2022
Indiana
1 review
0 helpful votes
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Love the variety and ease to order
February 16, 2022

Love the variety and ease to order. Definitely will order from body candy again!

Date of experience: February 16, 2022
Canada
1 review
0 helpful votes
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Not satisfied of your products
March 18, 2022

Not satisfied of your products.
I wanted to change my ear piercing, but it's to small.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2022
California
1 review
0 helpful votes
Follow Bethany C.
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I love each piece, they are beautiful and well made. I needed a new piece for my daith as the piercer used subpart jewelry and it wasn't healing well. I switched it out with one of these and now it's healing super quickly!

Date of experience: February 16, 2022
Canada
1 review
0 helpful votes
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A package didn't arrive so they sent out a new one

Date of experience: February 16, 2022