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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,527 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Amazing!
March 17, 2022

Amazing! Beautiful, and affordable body jewelry! Also website is very effective and easy to use. Never, ever a single problem! You guys rock!

Date of experience: March 17, 2022
Malaysia
1 review
0 helpful votes
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Website is a bit difficult to use but products are always good

Date of experience: March 16, 2022
Indiana
1 review
0 helpful votes
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Site was easy to use, and the jewelry is very high quality for the price. I think this is the 5th time I've bought off the website, and have always been more than happy with my purchases.

Date of experience: March 16, 2022
Colorado
1 review
0 helpful votes
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Great service
March 16, 2022

Great service. Everything I ordered was shipped at the same time, and I got my order super fast!

Date of experience: March 16, 2022
France
1 review
0 helpful votes
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Very easy to order, piercings are beautiful and of great quality.

Date of experience: March 16, 2022
AG
1 review
0 helpful votes
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It was a good experience
March 16, 2022

It was a good experience. It was straight to the point, no issues.

Date of experience: March 16, 2022
New Hampshire
1 review
0 helpful votes
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I love body candy
March 16, 2022

I love body candy. Great products, great prices. And fast shipping!

Date of experience: March 16, 2022
New York
1 review
0 helpful votes
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It was a great experience overall and great prices!

Date of experience: March 15, 2022
Indiana
1 review
0 helpful votes
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It was good and didn't have any issues with the shipping

Date of experience: March 15, 2022
Florida
1 review
0 helpful votes
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Wish there were more wooden plugs you had for sale solid wood plugs no filled with stuff just wood plugs.

Date of experience: March 15, 2022
Utah
1 review
0 helpful votes
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Quick shipping and products as ordered, but the faux septums don't stay in and the other ring didn't fit my nose. Even thought 16g usually fits me

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 15, 2022
Texas
1 review
0 helpful votes
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My order the first time only came with half but i wasn't bothered by it, they handled it fast and shipped me another pair and it was here within a few days!

Date of experience: March 15, 2022
Virginia
1 review
0 helpful votes
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Thrilling and the rest are all good and yah we can get it to work for me too and I'll let me look at that one day this weekend if I don't

Date of experience: March 15, 2022
Tennessee
1 review
0 helpful votes
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Loved the experience
March 15, 2022

Loved the experience. Fast shipping, easy tracking, and high quality with a great price? Sign me up! Will deff be a returning customer

Date of experience: March 15, 2022
Pennsylvania
1 review
0 helpful votes
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I love body candy
March 15, 2022

I love body candy. I shop here any time I need a new septum ring. Usually i only need 1 and end up getting several.

Date of experience: March 15, 2022
Canada
1 review
0 helpful votes
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Amazing products, love everything i have ordered from here in the past

Date of experience: March 15, 2022
Missouri
1 review
0 helpful votes
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Been very nice, I found good jewelry for my piercing

Date of experience: March 15, 2022
California
1 review
0 helpful votes
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Really helpful customer service
March 15, 2022

Really helpful customer service. They were responsive and were able to answer my questions!

Date of experience: March 15, 2022
Delaware
1 review
0 helpful votes
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Great experience and great items for the prices given

Date of experience: March 15, 2022
North Carolina
1 review
0 helpful votes
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It's so pretty!
March 15, 2022

It's so pretty!,,,, there was a little problem with shipping, which i reached out to them and they instantly replied back. They were so nice to me i highly recommend u order your things from them! As i will continue too.

Date of experience: March 15, 2022