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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,536 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Items got here faster than expected and are so beautiful!

Date of experience: March 18, 2022
North Carolina
1 review
0 helpful votes
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Good except me ordering the wrong size didn't help, but that was my fault

Date of experience: March 18, 2022
Illinois
1 review
0 helpful votes
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Its was a good went well like they it would. I keep shopping here for now on

Date of experience: March 18, 2022
Georgia
1 review
0 helpful votes
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Love body candy
March 18, 2022

Love body candy. Great jewelry, great prices, fast shipping.

Date of experience: March 18, 2022
Florida
1 review
0 helpful votes
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Excellent service and follow up
March 18, 2022

Excellent service and follow up. They kept in touch every step.

Date of experience: March 18, 2022
Oregon
1 review
0 helpful votes
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Fast shipping!
March 18, 2022

Fast shipping! Good quality rings and only had a problem with one bc of how it didn't show what it was meant to when put it

Date of experience: March 18, 2022
Louisiana
1 review
0 helpful votes
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Very easy to purchase and was shipped/delivered quickly. Would recommend to a friend!

Date of experience: March 18, 2022
New York
1 review
0 helpful votes
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I don't regret buying any of the items purchased although they didn't fit the way I thought they would. I actually plan on buying more. My new favorite place to purchase body jewelry.

Date of experience: March 18, 2022
Texas
1 review
0 helpful votes
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Great website easy to use love the jewelry!
March 18, 2022
Updated review

Great website easy to use love the jewelry! Product comes in mail quickly. I had no issues finding it on the site.

Date of experience: March 18, 2022

Love using this website
September 22, 2021
Previous review

Love using this website. It is great for all my needs. Orders come fast.

Date of experience: September 22, 2021
Colorado
1 review
0 helpful votes
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Nice prices but don't think I'll ever buy from here again

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2022
Iowa
1 review
0 helpful votes
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The skull ones are a little heavy but liked them. The black ones are a little thin but nice

Date of experience: March 18, 2022
California
1 review
0 helpful votes
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I love this shop definitely will be coming back to buy more jewelry in the near future. :)

Date of experience: March 17, 2022
Texas
1 review
0 helpful votes
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The shipping updates don't work but other than that navigating the website and finding items and checking out was easy and efficient.

Date of experience: March 17, 2022
Maryland
1 review
0 helpful votes
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Great selection great material and a easy shopping and paying system. Customer service is excellent! Thank you so much

Date of experience: March 17, 2022
Virginia
1 review
0 helpful votes
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Overall it was a great experience
March 17, 2022

Overall it was a great experience. Will definitely purchase from again!

Date of experience: March 17, 2022
Canada
1 review
0 helpful votes
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Fast shipping, jewelry looked super cute! Wear it daily :)

Date of experience: March 17, 2022
Maryland
1 review
0 helpful votes
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Great selections and prices
March 17, 2022
Updated review

Great selections and prices. Love the various payment options.

Date of experience: March 17, 2022

Quick and easy
February 8, 2022
Previous review

Quick and easy

Date of experience: February 7, 2022
Ohio
1 review
0 helpful votes
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I've ordered a lot of my piercings for my piercings off of body candy and i've never had an issue. The delievery is fast, everything is packaged safely, all items are as listed online. It's a good place to shop from!

Date of experience: March 17, 2022
New York
1 review
0 helpful votes
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Very happy with the products I received. The shipping was fast too.

Date of experience: March 17, 2022
South Carolina
1 review
0 helpful votes
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It was easy and I appreciated the 25% off code! Will buy again

Date of experience: March 17, 2022