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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,555 reviews

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Washington
1 review
0 helpful votes
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Disappointed
April 30, 2022

Disappointed. Things have gone down hill... I'm not sure what happened. They have good prices. You get what you pay for. Can't complain otherwise. Super fast shipping and everyone is very nice!

Date of experience: April 30, 2022
North Carolina
1 review
0 helpful votes
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There's so many industrial bars you can choose from and the prices are wonderful!

Date of experience: April 30, 2022
Texas
1 review
0 helpful votes
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Very easy website to use and found exactly what I wanted.

Date of experience: April 30, 2022
Kentucky
1 review
0 helpful votes
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Very Good experience always quick and also prompt with delivery

Date of experience: April 30, 2022
California
1 review
0 helpful votes
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Great
April 30, 2022

Great. Shipping was good and I'm saris overall with what I purchased.

Date of experience: April 30, 2022
Florida
1 review
0 helpful votes
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Love the quality of the body jewelry and amazing details as well

Date of experience: April 29, 2022
Michigan
1 review
0 helpful votes
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Website was easy to use quick and grate services love the sight just ordered more

Date of experience: April 29, 2022
Texas
1 review
0 helpful votes
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I was very pleased with my purchase! You can be sure that if you are buying from Body Candy you are buying quality

Date of experience: April 29, 2022
Michigan
1 review
0 helpful votes
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Everything is good
April 30, 2022

Everything is good. Got all on time and in good condition.

Date of experience: April 29, 2022
New York
1 review
0 helpful votes
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It has always been fine
April 30, 2022

It has always been fine. You have a wide selection of cute and unique jewelry.

Date of experience: April 29, 2022
Ohio
1 review
0 helpful votes
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I have been shopping with them for years. They are great, good prices and wonderful customer service people.

Date of experience: April 29, 2022
Pennsylvania
1 review
0 helpful votes
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I will buy from this store again
April 29, 2022

I will buy from this store again. Good experience.

Date of experience: April 29, 2022
Texas
1 review
0 helpful votes
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The jewelry is beautiful and the pricing and quality is impressive! Definitely will keep shopping with body candy!

Date of experience: April 29, 2022
Wisconsin
1 review
0 helpful votes
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Shipping took awhile and the jewelry is made cheaply. It caused one of my piercings to get infected.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 29, 2022
Georgia
1 review
0 helpful votes
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It's awesome it's a great experience! I'll definitely buy again

Date of experience: April 29, 2022
California
1 review
0 helpful votes
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Its came as expected and good quality. Easy to order

Date of experience: April 29, 2022
Utah
1 review
0 helpful votes
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Lots of styles and materials to choose from!
Affordable prices as well

Date of experience: April 29, 2022
Canada
1 review
0 helpful votes
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Wonderful my daughter loves the products. She is wearing them everyday.

Date of experience: April 29, 2022
Georgia
1 review
0 helpful votes
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BodyCandy always has excellent products and their quality is amazing! I love all of the choices they have to fit every style!

Date of experience: April 29, 2022
GB
1 review
0 helpful votes
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10/10 would do again without a doubt. It came pretty fast and a great price for what it is

Date of experience: April 29, 2022