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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,536 reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Came in right on time and is so cute! Will definitely keep shopping on this website!

Date of experience: May 1, 2022
Tennessee
1 review
0 helpful votes
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Bouncing back and forth between images on my phone was tricky sometimes but great experience over all

Date of experience: May 1, 2022
Missouri
1 review
0 helpful votes
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I love shopping here!
May 2, 2022

I love shopping here! Great products at great prices, and I love all the sales. Will definitely continue to shop here

Date of experience: May 1, 2022
Michigan
1 review
0 helpful votes
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It was fine it was a gift so I don't know how good they actually are but now please stop emailing me thanks

Date of experience: May 1, 2022
California
1 review
0 helpful votes
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Shipping didn't take long and I was overall happy with the products that I ordered and will definitely be ordering more in the future.

Date of experience: May 1, 2022
North Carolina
1 review
0 helpful votes
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Fast, easy and enjoyable
May 1, 2022

Fast, easy and enjoyable. Lots of products to choose from

Date of experience: May 1, 2022
Canada
1 review
0 helpful votes
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Good :// ///////////////////////////////////////////:

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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Easy website to navigate!
May 1, 2022

Easy website to navigate! They carry a wide assortment of jewelry.

Date of experience: April 30, 2022
California
1 review
0 helpful votes
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Great quality amazing service will buy more from here

Date of experience: April 30, 2022
Virginia
1 review
0 helpful votes
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I didn't receive the stainless steel circular ring but everything else was great

Date of experience: April 30, 2022
West Virginia
1 review
0 helpful votes
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Beautiful jewelry, but it turned my nose green and black.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 30, 2022

Beautiful jewelry
April 1, 2022
Previous review

Beautiful jewelry

Date of experience: March 31, 2022
Iowa
1 review
0 helpful votes
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It's awesome!
May 1, 2022
Updated review

It's awesome! Love the delivery time, fast and quick!

Date of experience: April 30, 2022

It's awesome!
April 4, 2022
Previous review

It's awesome!

Date of experience: April 3, 2022

Love body candy's selection
April 11, 2022
Previous review

Love body candy's selection

Date of experience: March 12, 2022
Massachusetts
1 review
0 helpful votes
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It was very pleasant
May 1, 2022

It was very pleasant. One of the rings was old and broken.

Date of experience: April 30, 2022
North Dakota
1 review
0 helpful votes
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Very easy to find what you need! Shipping is fast and communication from the store is clear.

Date of experience: April 30, 2022
Connecticut
1 review
0 helpful votes
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Easy ordering
May 31, 2022

Easy ordering. Quality is "so so". Will only be othering fully steel pieces from now on. Any plastic balls just crumble after 1 use.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 30, 2022
Kentucky
1 review
0 helpful votes
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Quick shipping!
May 1, 2022

Quick shipping! Very happy with the look of the earrings, I wish they were smaller around though. Still would highly recommend.

Date of experience: April 30, 2022
Massachusetts
2 reviews
0 helpful votes
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Everything came in quickly and it all looked exactly like the pictures! It all looks so great!

Date of experience: April 30, 2022
Mississippi
1 review
0 helpful votes
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Have used this site almost exclusively for almost a decade now for a variety of body and ear jewelry, will continue to do so

Date of experience: April 30, 2022
North Carolina
1 review
0 helpful votes
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Quick and easy and I'll definitely be using this site again

Date of experience: April 30, 2022
Washington
1 review
0 helpful votes
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Disappointed
April 30, 2022

Disappointed. Things have gone down hill... I'm not sure what happened. They have good prices. You get what you pay for. Can't complain otherwise. Super fast shipping and everyone is very nice!

Date of experience: April 30, 2022