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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,535 reviews

We monitor reviews for authenticity

Pennsylvania
4 reviews
0 helpful votes
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Items broke while putting on
May 3, 2022

Items broke while putting on. I emailed to see what I could do and within minutes responded. I absolutely love Body Candy!

Date of experience: May 3, 2022
New York
1 review
0 helpful votes
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It was honestly bigger than I thought it would be. One it got put in I didn't like how it looked in my nose and ended up changing my piercing.

Date of experience: May 3, 2022
Massachusetts
1 review
0 helpful votes
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Love the variety of good quality jewelry for affordable prices and the ease of checkout. I enjoy the email newsletter as well

Date of experience: May 3, 2022
Massachusetts
1 review
0 helpful votes
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They've got a plethora of body jewelry! They always have good deals and super cute designs as well! Only downside is that shipping takes a little while. Not entirely sure if that's simply related to where I live, or just overall shipping method for them.

Date of experience: May 3, 2022
Oregon
1 review
0 helpful votes
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Great jewelry at a good price!
May 3, 2022

Great jewelry at a good price! I love this store! Will be back again!

Date of experience: May 2, 2022
Michigan
1 review
0 helpful votes
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Pretty with just enough sparkle. Love the faux hoop look. Fits ok. Hand to make a slight adjustment to keep it in place

Date of experience: May 2, 2022
Oklahoma
1 review
0 helpful votes
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Perfect transaction
May 3, 2022

Perfect transaction. Will definitely buy here again

Date of experience: May 2, 2022
Canada
1 review
0 helpful votes
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Very quick delivery, amazing products! Thank you. Would definitely recommend.

Date of experience: May 2, 2022
Ohio
2 reviews
0 helpful votes
Follow Jessica X.
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A lot of what's on the site matches but be careful buying something it would say is available but it could be completely different after you purchase it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 2, 2022
Missouri
1 review
0 helpful votes
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I love this site!
May 2, 2022

I love this site! I buy all my body jewelry off of here!

Date of experience: May 2, 2022
Illinois
1 review
0 helpful votes
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Didn't take long to arrive, most of them I'm wearing currently and I love them!

Date of experience: May 2, 2022
California
1 review
0 helpful votes
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Overall experience has been great! Sometimes it's hit or miss, I should probably pay more attention to the measurements but all items have been true

Date of experience: May 2, 2022
Maryland
1 review
0 helpful votes
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Good!
May 2, 2022

Good! I was hoping for the same product I had purchased before which I like better than this one, but this one is fine!

Date of experience: May 2, 2022
Pennsylvania
1 review
0 helpful votes
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The website is easy to use and very straightforward. I haven't had a bad experience yet.

Date of experience: May 2, 2022
California
1 review
0 helpful votes
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My first time shopping on your website, so far i like the options and prices are fair. Thank you, you should add Klarna as a payment option. :) thank you!

Date of experience: May 2, 2022
North Carolina
1 review
0 helpful votes
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Lovely!
May 2, 2022

Lovely! Amazing I need more characters ong wait ok done

Date of experience: May 2, 2022
Ohio
1 review
0 helpful votes
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I love my items!
May 2, 2022

I love my items! And the price was amazing! Only place I'll buy my plugs from now on!

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
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I love bodycandy
May 2, 2022

I love bodycandy. I have been shopping here for as long as I can remember.

Date of experience: May 2, 2022
Colorado
1 review
0 helpful votes
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Site is responsive and expansive. Found what I wanted plus a few surprises.

Date of experience: May 2, 2022
Ohio
1 review
0 helpful votes
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Easy to use the website and delivery was very quick

Date of experience: May 1, 2022