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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,452
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,567 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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BodyCandy always has excellent products and their quality is amazing! I love all of the choices they have to fit every style!

Date of experience: April 29, 2022
GB
1 review
0 helpful votes
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10/10 would do again without a doubt. It came pretty fast and a great price for what it is

Date of experience: April 29, 2022
GB
1 review
0 helpful votes
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Easy purchase, quick delivery
April 29, 2022

Easy purchase, quick delivery. Happy with the products and quality

Date of experience: April 29, 2022
Georgia
1 review
0 helpful votes
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It took it a minute to get here but I'm satisfied with the quality!

Date of experience: April 29, 2022
California
1 review
0 helpful votes
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They replaced a product i bought because it was broken when received, amazing customer service!

Date of experience: April 29, 2022
Georgia
1 review
0 helpful votes
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No
April 29, 2022

No------------------------------------------------

Date of experience: April 28, 2022
Canada
1 review
0 helpful votes
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Fast delivery good product
April 29, 2022

Fast delivery good product. Everything came and looked just if not better than expected

Date of experience: April 28, 2022
Colorado
1 review
0 helpful votes
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I love body candy it's my go to for all my body jewelry

Date of experience: April 28, 2022
New Mexico
1 review
0 helpful votes
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Date of experience: April 28, 2022
Texas
1 review
0 helpful votes
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Very cheap and fast shipping
April 28, 2022

Very cheap and fast shipping. I'm getting more into piercings and this shop has been my go to for all my jewelry. Definitely recommend!

Date of experience: April 28, 2022
Illinois
2 reviews
0 helpful votes
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...
April 28, 2022

...

Date of experience: April 28, 2022
Michigan
1 review
0 helpful votes
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Have been very pleased with the product I received. First time nose ring buyer and was thrilled with the selection and price

Date of experience: April 28, 2022
Tennessee
1 review
0 helpful votes
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Quick and easy order!
April 28, 2022

Quick and easy order! Came fairly fast and I'm super happy with my jewelry I have ordered before!

Date of experience: April 28, 2022
North Carolina
1 review
0 helpful votes
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I love it
April 28, 2022

I love it. Thank u much for the jewelry. Hope to purchase more later on r

Date of experience: April 28, 2022
Illinois
1 review
0 helpful votes
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I had an overall pleasant experience. Everything came quick and looked pretty.

Date of experience: April 28, 2022
Australia
1 review
0 helpful votes
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Very great products at cheap prices! Shipping took a while though but I understand as it's ultimately out of their control

Date of experience: April 28, 2022
Missouri
1 review
0 helpful votes
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Each of them broke within three days, one broke before even wearing it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 27, 2022
Ohio
1 review
0 helpful votes
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The service is great
April 28, 2022

The service is great. Like how fast it came and how good the products is

Date of experience: April 27, 2022
Michigan
1 review
0 helpful votes
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Super easy!
April 28, 2022

Super easy! Fast shipping! Love the selection of jewelry.

Date of experience: April 27, 2022
Georgia
1 review
0 helpful votes
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I paid for quicker delivery but it still came in the normal amount of time, 4-5 days. Other than that, I love my new plugs!

Date of experience: April 27, 2022