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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,557 reviews

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Tennessee
1 review
0 helpful votes
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Wonderful!
June 11, 2022

Wonderful! Was able to use After-Pay along side getting my grate quality items in a quickly time frame

Date of experience: June 10, 2022
Idaho
1 review
0 helpful votes
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Body Candy is always fast and accurate, to deliver on what I order.

Date of experience: June 10, 2022
Missouri
1 review
0 helpful votes
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Overall everything shipped really quickly, and there was so many options it was overwhelming! The only reason i didn't like a product i had gotten was because I didn't like the way it looked on me, I loved it when i first bought it but on me it was a different (personal taste). The only thing i was different was the piercings being internally threaded instead of externally. Other than that, I really like the jewelry definitely will be buying again!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2022
New York
1 review
0 helpful votes
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I love this site
June 11, 2022

I love this site. They have everything i need and they always have great deals. I know i can always count on them when i need jewelry that wont rust in my face.

Date of experience: June 10, 2022
California
1 review
0 helpful votes
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Darling items, fast shipping great price. Much cheaper than other piercing places. Thank you so much.

Date of experience: June 10, 2022
Texas
1 review
0 helpful votes
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Absolutely love!
June 10, 2022

Absolutely love! The material is perfect for sensitive skin and they are super easy to change as well!

Date of experience: June 10, 2022
Oregon
1 review
0 helpful votes
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Arrived quick, doesn't turn me green and its comfortable

Date of experience: June 10, 2022
Wisconsin
1 review
0 helpful votes
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Easy to find what I was looking for, great prices, fast shipping

Date of experience: June 10, 2022
Texas
1 review
0 helpful votes
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Easy to check out and lots of choices to choose from.

Date of experience: June 10, 2022
Illinois
1 review
0 helpful votes
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Online only ………………………………………………,,,,,,,,,,,,,,,,,,,,,

Date of experience: June 10, 2022
Indiana
1 review
0 helpful votes
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Most the jewelery came as shown
June 10, 2022

Most the jewelery came as shown. The legalize it plug was much more yellowed than the picture, and when worn it didn't really look like a plug.

Date of experience: June 10, 2022
Illinois
1 review
0 helpful votes
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Love the company
June 10, 2022

Love the company. Been buying since my first body piercing almost 10 years ago. Beautiful good quality stuff.

Date of experience: June 10, 2022
Pennsylvania
1 review
0 helpful votes
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I ordered the wrong size gauge in both products but its not their fault and the costumer service was fast and fixed my problem

Date of experience: June 10, 2022
Georgia
1 review
0 helpful votes
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The whole process was perfect, its just the lip ring is to big... thtas my fault! Thank you.

Date of experience: June 10, 2022
Arizona
1 review
0 helpful votes
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The length of the bar was perfect for me. 16... I didn't get the norm 14 since they are a lil to tight.

Date of experience: June 9, 2022
Arkansas
1 review
0 helpful votes
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Besides the skeleton hands
July 10, 2022

Besides the skeleton hands. I was very pleased with the jewelry.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 9, 2022
Colorado
1 review
0 helpful votes
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Great and great and great and great and great and great

Date of experience: June 9, 2022
New York
1 review
0 helpful votes
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It was cool until the jewelry started turning green

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 9, 2022
Texas
1 review
0 helpful votes
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Easy ordering and fast shipping
June 10, 2022

Easy ordering and fast shipping. Something you can not find driving around and shop for!

Date of experience: June 9, 2022
Iowa
1 review
0 helpful votes
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My experience was great
June 10, 2022

My experience was great. I will definitely be shopping again.

Date of experience: June 9, 2022