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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,557 reviews

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California
1 review
0 helpful votes
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I love shopping on BodyCandy because I not only trust them, but I appreciate the huge selection that you cannot get elsewhere. You get quality AND quantity on BodyCandy.

Date of experience: June 12, 2022
Missouri
1 review
0 helpful votes
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I got all the pieces I ordered and I love them. I was so excited when I got the balls because I just got my ears pierced and somehow the balls came out so I winded out getting an infection from one of the piercings, but thanks to receiving them on time it was able to heal properly.

Date of experience: June 12, 2022
Minnesota
1 review
0 helpful votes
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It was pleasant
June 12, 2022

It was pleasant. No issues with purchase or shipping

Date of experience: June 12, 2022
Michigan
1 review
0 helpful votes
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I knew what I wanted and found it
June 12, 2022

I knew what I wanted and found it. Very pleased with the purchase and shipping.

Date of experience: June 12, 2022
Canada
1 review
0 helpful votes
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Jewellery looks as shown but took a long time to shipped

Date of experience: June 12, 2022
Canada
1 review
0 helpful votes
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Exactly as advertised
June 12, 2022

Exactly as advertised. I haven't put them on yet, my piercings are still new so I can't change them yet but I can't wait!

Date of experience: June 12, 2022
Indiana
1 review
0 helpful votes
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The website to go on it's very easy everything looks good I love it very much

Date of experience: June 12, 2022
Canada
1 review
0 helpful votes
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I got a belly ring 10years ago from this company (14k white gold butterfly). Wore it every day and it's still one of my favorites! Came back to buy 2 more!

Date of experience: June 12, 2022
Texas
2 reviews
0 helpful votes
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Lots of fun options for pride month! Though I do wish the descriptions had a bit more information about the dimensions of the products.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2022
California
1 review
0 helpful votes
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Amazing, so many options and designs, I'll be shopping here again!

Date of experience: June 12, 2022
Canada
1 review
0 helpful votes
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Excellent site
June 12, 2022

Excellent site. Easy to navigate. Fast shipping and great promotions

Date of experience: June 12, 2022
Indiana
1 review
0 helpful votes
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Overall good
June 12, 2022

Overall good. I wish I could return the blue gem hoop as it didn't look right but I accidentally took it out of the package :( so I can't return it

Date of experience: June 11, 2022
Utah
1 review
0 helpful votes
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Good price compared to other websites! Good shipping and would definitely buy again in the future.

Date of experience: June 11, 2022
Illinois
1 review
0 helpful votes
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Very good quality a bit big but still pretty and comfortable to wear. I always get compliments!

Date of experience: June 11, 2022
Kentucky
1 review
0 helpful votes
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Very good website, large variety of piercings, shipped fast!

Date of experience: June 11, 2022
France
1 review
0 helpful votes
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...
June 11, 2022

...

Date of experience: June 11, 2022
Indiana
1 review
0 helpful votes
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Good
June 11, 2022

Good. Delivery was good time frame. Good products that go in ease and can be changed very easily.

Date of experience: June 11, 2022
Pennsylvania
1 review
0 helpful votes
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Body candy has the best quality and best items to choose from. This is my all time favorite place to shop

Date of experience: June 11, 2022
New York
1 review
0 helpful votes
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Great items!
June 11, 2022

Great items! Came just as expected and in great time. Items weren't too big or too small, just right in comparison to size in photos.

Date of experience: June 11, 2022
Texas
4 reviews
3 helpful votes
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Worked nice but earring are difficult bc post are too short

Date of experience: June 11, 2022