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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,558 reviews

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Texas
1 review
0 helpful votes
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Harder than Id like to navigate the website, some of the titles are misleading concerning the pieces included in one quantity.

Date of experience: June 14, 2022
Illinois
1 review
0 helpful votes
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Hi, I received my first order
June 14, 2022

Hi, I received my first order. Apparently it was with the other paper mail that's why I couldn't find it and you guys ordered me another one but I will be sending the 2nd order back. Thank you.

Date of experience: June 13, 2022
Texas
1 review
0 helpful votes
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After only being shipped 1 item out of 4 that I ordered, I reached out to CS, and they were extremely helpful on supplying me an alternative item to replace all 4 that I had paid for. Very good business. I'm extremely happy with my purchase and their responsiveness to the out of stock issue. 5* all around.

Date of experience: June 13, 2022
Georgia
1 review
0 helpful votes
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Was fine, all of the jewelry is really pretty and the opal is cool

Date of experience: June 13, 2022
Idaho
1 review
0 helpful votes
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While the price is nice you really do get what you pay for, all the jewelry I bought broke within days of using it. One even broke before I got it in. I am disappointed because I do love body candy.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2022
Florida
1 review
0 helpful votes
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Always a great experience
June 13, 2022

Always a great experience. I am never disappointed by my purchases. The jewelry is always great quality and usually even prettier than the pictures online.

Date of experience: June 13, 2022
Louisiana
1 review
0 helpful votes
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I would have gave 4 stars for fast shipping now ever the jewelry turned my nose green after a few days of wearing

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2022
Florida
1 review
0 helpful votes
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It was great!
June 13, 2022

It was great! I found exactly what i was looking for and it was a lot cheaper than i expected! :)

Date of experience: June 13, 2022
Michigan
1 review
0 helpful votes
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Everything went smooth
June 13, 2022

Everything went smooth. Didn't really run into any problems

Date of experience: June 13, 2022
Texas
1 review
0 helpful votes
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Cool little shop, good quality
June 13, 2022

Cool little shop, good quality. Wish there was bigger variety. Still good store!

Date of experience: June 13, 2022
Maine
1 review
0 helpful votes
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I absolutely love all of these
June 13, 2022

I absolutely love all of these. I was worried that since 2 are larger in size that they would be heavy but, they're not at all!

Date of experience: June 13, 2022
Virginia
1 review
0 helpful votes
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Date of experience: June 13, 2022
Nevada
1 review
0 helpful votes
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Products arrived in a timely manner and everything was exactly as pictured. I only order my nose rings from here because of the selection and quality. 10/10 would recommend

Date of experience: June 13, 2022
Louisiana
1 review
0 helpful votes
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Came super fast and they are all perfect in shape/size for my rook piercing!

Date of experience: June 13, 2022
North Carolina
1 review
0 helpful votes
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I mean it was pretty normal
June 13, 2022

I mean it was pretty normal. Nice piece of jewelry. I love it.

Date of experience: June 13, 2022
Virginia
1 review
0 helpful votes
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Very satisfied with the service I received, was informed when order was shipped. Your selection of merchandise is really awsome.

Date of experience: June 13, 2022

I would recommend body candy to anyone. Was very nice...
March 30, 2022
Previous review

I would recommend body candy to anyone. Was very nice and supportive.

Date of experience: March 30, 2022
Texas
1 review
0 helpful votes
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I am in love with my new nose rings! Out of this world! Thank you so much.

Date of experience: June 13, 2022
Georgia
1 review
0 helpful votes
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Overall body candy has been the only place I'll order from.

Date of experience: June 12, 2022
Washington
1 review
0 helpful votes
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Fantastic tongue jewelry!
June 13, 2022

Fantastic tongue jewelry! It sparkles in the light!

Date of experience: June 12, 2022
Canada
1 review
0 helpful votes
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It was very good I am very happy with my order thanks

Date of experience: June 12, 2022