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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,555 reviews

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South Carolina
1 review
0 helpful votes
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It was nice..
June 16, 2022

It was nice. Got product in time and had no issues

Date of experience: June 15, 2022
Canada
1 review
0 helpful votes
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Good quality, quick shipping, and I love the variety.

Date of experience: June 15, 2022
New York
1 review
0 helpful votes
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Good jewelry for good prices
June 15, 2022

Good jewelry for good prices. Definitely recommend!

Date of experience: June 15, 2022
Minnesota
1 review
0 helpful votes
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I always order jewelry from here!
June 15, 2022

I always order jewelry from here! Literally the best jewelry and fast shipping.

Date of experience: June 15, 2022
Ohio
1 review
0 helpful votes
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Smoothest online order ever!
June 15, 2022

Smoothest online order ever! And fast delivery time

Date of experience: June 15, 2022
New York
1 review
0 helpful votes
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Awesome selection!
June 15, 2022

Awesome selection!
A lot of very unique choices. Love everything!

Date of experience: June 15, 2022
Michigan
1 review
0 helpful votes
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It's unsafe the hook thing it has at the end is not good for pericings

Date of experience: June 15, 2022
Australia
1 review
0 helpful votes
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Great experience!
June 15, 2022

Great experience! Fast delivery and good discounts

Date of experience: June 14, 2022
Washington
1 review
0 helpful votes
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I always use body candy cause it's quick, and easy! I'll always be back.

Date of experience: June 14, 2022
New York
1 review
0 helpful votes
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Quality metal, great price, beautifully made, well thought out closure, fits perfectly!

Date of experience: June 14, 2022
Tennessee
1 review
0 helpful votes
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Easy to busy
June 15, 2022

Easy to busy. I liked all the cute plugs. I will very likely get more products in the future. The site is easy enough to navigate so it isn't too hard to find what I would want.

Date of experience: June 14, 2022
California
1 review
1 helpful vote
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Been a customer for several years now and not on complaint from me. Each piece is well made and I'm confident I'm getting high quality every time. I definitely appreciate their prompt customer service, especially when one of my purchases came without a gem it was supposed to have in the hoop. I let them know right away and they sent me a new one free of charge. I'll keep buying from them for a long time.

Date of experience: June 14, 2022
Wisconsin
1 review
0 helpful votes
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Great prices just thought that the stud would be bigger

Date of experience: June 14, 2022
Maine
1 review
0 helpful votes
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Great prices, great quality, fast shipping! I am a body candy customer for life!

Date of experience: June 14, 2022
Pennsylvania
1 review
0 helpful votes
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First time buyer from body candy
June 14, 2022

First time buyer from body candy. Very pleased overall with the prices, quality and variety of items. Had no issues with shipping or delivery process and was able to use a coupon too

Date of experience: June 14, 2022
Texas
1 review
0 helpful votes
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Super fast delivery and I totally love the jewelry that I got.

Date of experience: June 14, 2022
Canada
1 review
0 helpful votes
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Very disappointed with the quality of the product.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2022
Ohio
1 review
0 helpful votes
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Overall good experience
July 14, 2022

Overall good experience. Process was easy and shipping was quick.

Date of experience: June 14, 2022
Texas
1 review
0 helpful votes
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Always great service I never had a problem with ordering or receiving my orders on time.

Date of experience: June 14, 2022
Texas
1 review
0 helpful votes
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Harder than Id like to navigate the website, some of the titles are misleading concerning the pieces included in one quantity.

Date of experience: June 14, 2022