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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,535 reviews

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Canada
1 review
0 helpful votes
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Easy and reliable
June 17, 2022

Easy and reliable. Attentive customer service. However, this survey with its 50 character mandate is annoying

Date of experience: June 16, 2022
Michigan
1 review
0 helpful votes
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I've shopped from this website before and I've never had any problems. The experience is always smooth and professional.

Date of experience: June 16, 2022
Illinois
2 reviews
0 helpful votes
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Great jdbd hdjj shhd sni snjhff shhhd njshb nbbd hjjhjh

Date of experience: June 16, 2022
Virginia
1 review
0 helpful votes
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Piercings came in decent time and are very simple, yet cute!

Date of experience: June 16, 2022
Oklahoma
1 review
0 helpful votes
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First time Customer & Absolutely Love My Jewelry I Will Definitely Buy Again From Here Thank You So Much

Date of experience: June 16, 2022
South Carolina
1 review
0 helpful votes
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Shipping was fast
June 17, 2022

Shipping was fast. All of the products are amazing quality. I hated that the name on the emails and texts was the name on the card. It should have been the name on the shipping address.

Date of experience: June 16, 2022
Canada
1 review
0 helpful votes
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Great delivery but some faulty products, the latch on one of me septum clickers didn't work and it fell out CONSTANTLY. It was my favourite one so it's a shame. But the other products are great

Date of experience: June 16, 2022
New Mexico
2 reviews
0 helpful votes
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I love this store it's so sick always great deals thank you

Date of experience: June 16, 2022
Texas
1 review
0 helpful votes
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I love this website
June 16, 2022

I love this website. I've gotten almost all of my plugs, tapers, and danglers here. It's easy to use and easy to nagivigate.

Date of experience: June 16, 2022
California
1 review
0 helpful votes
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Great experience
June 16, 2022

Great experience. Easily found and ordered the product I wanted. Received confirmation and shipping updates during each phase and received my order quickly! Will definitely be shopping here again!

Date of experience: June 16, 2022
Massachusetts
1 review
0 helpful votes
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Always love shopping with body candy. Love the discounts and deals that they give and the products are always quality.

Date of experience: June 16, 2022
Colorado
1 review
0 helpful votes
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Ordered and received in timely fashion, looks good

Date of experience: June 16, 2022
North Carolina
1 review
0 helpful votes
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Nice transaction
June 16, 2022

Nice transaction. Great product. Fast shipping.
Thank you

Date of experience: June 16, 2022
Massachusetts
1 review
0 helpful votes
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I have been pleased with all my purchases so far :)

Date of experience: June 16, 2022
Alabama
1 review
0 helpful votes
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Easy and quick service
June 16, 2022

Easy and quick service. The jewelry was pretty good and I'm pretty satisfied.

Date of experience: June 16, 2022
California
1 review
0 helpful votes
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Wrong item was sent but how customer service handle was great!

Date of experience: June 16, 2022
California
1 review
0 helpful votes
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Checkout was smooth and the jewelry looks amazing on me

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Date of experience: June 15, 2022
California
1 review
0 helpful votes
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It's super cute but hated wearing them got caught on my tank top easy and too heavy definitely do not recommend

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2022
California
1 review
0 helpful votes
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Arrived quickly, the ones i've tried on have fit well. No complaints here

Date of experience: June 15, 2022
South Carolina
1 review
0 helpful votes
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It was nice..
June 16, 2022

It was nice. Got product in time and had no issues

Date of experience: June 15, 2022