Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,557 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Tania V.
Unfollow Tania V.
Share Review
Report Review

Quick and easy
June 9, 2022

Quick and easy. Got my order fast and I loved all my items.

Date of experience: June 9, 2022
Texas
1 review
0 helpful votes
Follow Brandea K.
Unfollow Brandea K.
Share Review
Report Review

...
June 9, 2022

...

Date of experience: June 9, 2022
New York
3 reviews
0 helpful votes
Follow Alaina G.
Unfollow Alaina G.
Share Review
Report Review

Body candy contacted me immediately to fix the issues and send me all new products for replacements. Very highly satisfied with their efforts and will be ordering from them always.

Date of experience: June 9, 2022
Arkansas
1 review
0 helpful votes
Follow Taleah X.
Unfollow Taleah X.
Share Review
Report Review

Great experience and recommend to all and love variety

Date of experience: June 9, 2022
France
3 reviews
1 helpful vote
Follow Paul W.
Unfollow Paul W.
Share Review
Report Review

Thank you store for the beautiful and quality jewelry, I buy constantly. Many thanks to the manager who helped with the choice, you are the best!

Date of experience: June 9, 2022
Texas
1 review
0 helpful votes
Follow Mide D.
Unfollow Mide D.
Share Review
Report Review

Okay
July 9, 2022

Okay- not satisfactory. Jewelry not as authentic as I thought they would be. My ears was still sensitive to them.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2022
North Carolina
1 review
0 helpful votes
Follow Drew H.
Unfollow Drew H.
Share Review
Report Review

It arrived fast!
June 8, 2022

It arrived fast! The jewelry is good quality, and inexpensive

Date of experience: June 8, 2022
Canada
1 review
0 helpful votes
Follow River Z.
Unfollow River Z.
Share Review
Report Review

The pink horseshoes broke within a week of using them

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2022
Canada
1 review
0 helpful votes
Follow Ioanna Q.
Unfollow Ioanna Q.
Share Review
Report Review

Very nice and comfortable
June 8, 2022

Very nice and comfortable. Easy to put on and have lasted so far

Date of experience: June 8, 2022
Georgia
1 review
0 helpful votes
Follow Ana H.
Unfollow Ana H.
Share Review
Report Review

Pretty quick
June 8, 2022

Pretty quick. Also got great pieces and discounts from their site

Date of experience: June 8, 2022
Colorado
1 review
0 helpful votes
Follow Audrey W.
Unfollow Audrey W.
Share Review
Report Review

I love everything I have purchased from body candy!

Date of experience: June 7, 2022
Colorado
1 review
0 helpful votes
Follow cassandra H.
Unfollow cassandra H.
Share Review
Report Review

Hi it was good thanks would recommend these things to people to wear

Date of experience: June 7, 2022
Georgia
1 review
0 helpful votes
Follow Hannah P.
Unfollow Hannah P.
Share Review
Report Review

It was very easy to navigate the website all I did was look for my category of nose rings and found them. Nice stylish rings at an affordable price.

Date of experience: June 7, 2022
Colorado
1 review
0 helpful votes
Follow Macie J.
Unfollow Macie J.
Share Review
Report Review

It was really easy to find what I wanted and the price wasn't to much.

Date of experience: June 7, 2022
Oklahoma
1 review
0 helpful votes
Follow Lainee B.
Unfollow Lainee B.
Share Review
Report Review

Super easy process!
June 7, 2022

Super easy process! Shipping was fast! Both jewelry pieces are great! They come individually packaged!

Date of experience: June 7, 2022
Arizona
1 review
0 helpful votes
Follow Tonya Z.
Unfollow Tonya Z.
Share Review
Report Review

This was a good first-time experience and I am definitely hoping to do more shopping with this company. The jewelry came quickly and is really sturdy.

Date of experience: June 7, 2022
Florida
1 review
0 helpful votes
Follow Rabekah E.
Unfollow Rabekah E.
Share Review
Report Review

I never got tracking
July 7, 2022

I never got tracking. I waited a week i believe to contact help for tracking and that day as i got tracking it said it was already delivered. So tracking was 1/5

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2022
Virginia
1 review
0 helpful votes
Follow Rachel M.
Unfollow Rachel M.
Share Review
Report Review

Overall it was okay, I just lost the mystery game. Next time I will probably just pick out products I know I will like

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2022
Australia
1 review
0 helpful votes
Follow Abbey T.
Unfollow Abbey T.
Share Review
Report Review

The experience was terrible when I got the jewellery I sanitised and cleaned it properly, it gave me an infection and sevre irritation to my belly button peircing

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2022
Louisiana
1 review
0 helpful votes
Follow Danielle C.
Unfollow Danielle C.
Share Review
Report Review

Affordable selection of all your body piercing needs from fine metals to your clear plastics. Guaranteed to find something you can't live without.

Date of experience: June 6, 2022