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Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Body candy contacted me immediately to fix the issues and send me all new products for replacements. Very highly satisfied with their efforts and will be ordering from them always.
Thank you store for the beautiful and quality jewelry, I buy constantly. Many thanks to the manager who helped with the choice, you are the best!
Okay- not satisfactory. Jewelry not as authentic as I thought they would be. My ears was still sensitive to them.
It arrived fast! The jewelry is good quality, and inexpensive
The pink horseshoes broke within a week of using them
Very nice and comfortable. Easy to put on and have lasted so far
It was really easy to find what I wanted and the price wasn't to much.
Super easy process! Shipping was fast! Both jewelry pieces are great! They come individually packaged!
This was a good first-time experience and I am definitely hoping to do more shopping with this company. The jewelry came quickly and is really sturdy.
I never got tracking. I waited a week i believe to contact help for tracking and that day as i got tracking it said it was already delivered. So tracking was 1/5
Overall it was okay, I just lost the mystery game. Next time I will probably just pick out products I know I will like
The experience was terrible when I got the jewellery I sanitised and cleaned it properly, it gave me an infection and sevre irritation to my belly button peircing
Answer: Mine took 8 days including the weekend. Sometimes you can't track your order, call them if you're concerned.
Answer: Call them. Email responses take forever. Slow customer service.
Answer: They usually send them like a "regular mail" so the traking number may not work. Still if you send them a message trough facebook they will reply and try to help you. I had a really good experience with them. Hope you get your nose rings soon.
Answer: Who needs your card? Yes you can trust them, bought there more than once

