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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,557 reviews

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Indiana
1 review
0 helpful votes
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They are all what I was hoping to get. They fit perfectly.

Date of experience: June 29, 2022
Wisconsin
1 review
0 helpful votes
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Love jewelry in general
June 30, 2022

Love jewelry in general. But having trouble with my hands, so not having to take them out every night is great.

Date of experience: June 29, 2022
Nevada
1 review
0 helpful votes
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I've always loved shopping with body candy they make it easy and I love the variety!

Date of experience: June 29, 2022
Georgia
1 review
0 helpful votes
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I wanted to cancel due to having a coupon code I didn't get to enter. It was marked shipped as soon as I requested the cancelation.

Date of experience: June 29, 2022
GB
1 review
0 helpful votes
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Shipping took a while and didn't get many updates on when my order would arrive

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 29, 2022
Missouri
1 review
0 helpful votes
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Super cute
June 29, 2022

Super cute. Ring a little small but I like it! Bat is the perfect size

Date of experience: June 29, 2022
Michigan
1 review
0 helpful votes
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Awesome place to buy any type of piercing you want

Date of experience: June 29, 2022
Ohio
1 review
0 helpful votes
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They look really nice and they are pretty! They haven't irritated my belly button at all.

Date of experience: June 29, 2022
Florida
1 review
0 helpful votes
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Good received package soon and I liked the products

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 29, 2022
Georgia
1 review
0 helpful votes
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Great arrived at a reasonable time and came efficiently and intact

Date of experience: June 29, 2022
New Jersey
1 review
0 helpful votes
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I ordered this belly button ring and was in love with it… it looks exactly like the picture so if you are looking for a large belly button ring, you found it! My belly button ring did break shortly after getting it and the customer service team immediately shipped me out a new one. The customer service team is 10/10! I would recommend to a friend

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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I love it i just wish the jewelry last longer and better quality of jewelry

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2022
Canada
1 review
0 helpful votes
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Processing order took a long time even tho I gave tip & shipping was quite long, but other than that, I'm really satisfied! Good quality for the price! Perfect for people who love to change their piercings all the time!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2022
Australia
1 review
0 helpful votes
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Great item but thought it would come sooner as didn't know it was us

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2022
Pennsylvania
1 review
0 helpful votes
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My experience was good and delivery was fast I would recommend

Date of experience: June 28, 2022
Arizona
1 review
0 helpful votes
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Love their jewelry
June 28, 2022

Love their jewelry. Some is high quality it's really hit or miss.

Date of experience: June 28, 2022
Florida
1 review
0 helpful votes
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Nice fast shipping & the quality of the products are beautiful will definitely come back again!

Date of experience: June 28, 2022
Ohio
1 review
0 helpful votes
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I was missing a nose ring at first but after contacting your customer service I was able to receive it. Some of the nose rings weren't the size I thought it would be so that kind of put me off.

Date of experience: June 28, 2022
Michigan
1 review
0 helpful votes
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So happy to shop with you guys again! Everything went smooth and I got my order right away.

Date of experience: June 28, 2022
New York
1 review
0 helpful votes
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Fast processing and shipping, all items exactly as described. 10/10!

Date of experience: June 28, 2022