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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,557 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Quite good!
June 30, 2022

Quite good! I love this website. Always good prices, always good materials.

Date of experience: June 30, 2022
Colorado
1 review
0 helpful votes
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I love that if something is wrong with the product they are willing to replace either same or different one for me

Date of experience: June 30, 2022
Canada
1 review
0 helpful votes
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Very good good good good good good good good good good

Date of experience: June 30, 2022
California
1 review
0 helpful votes
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Love the prices and love the ship time! Pieces are great, and I don't feel bad about getting new pieces all the time!

Date of experience: June 30, 2022
Canada
1 review
0 helpful votes
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It was for my kid and she likes the website and it was easy to go through and buy it. Didn't have to wait too long for it to come.

Date of experience: June 30, 2022
North Carolina
1 review
0 helpful votes
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I love the variety of products
June 30, 2022
Updated review

I love the variety of products. This is the first time I have questioned the quality.

Date of experience: June 30, 2022

Great variety and quality of products!
June 3, 2022
Previous review

Great variety and quality of products!

Date of experience: June 3, 2022

Quick and easy shopping
June 3, 2022
Previous review

Quick and easy shopping. Great quality and selection.

Date of experience: June 2, 2022

I found what I wanted for a great price!
April 1, 2022
Previous review

I found what I wanted for a great price!

Date of experience: April 1, 2022
Pennsylvania
4 reviews
0 helpful votes
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I love shopping with BodyCandy!
June 30, 2022

I love shopping with BodyCandy! They always have what I want and shipping is on point! Thank you

Date of experience: June 30, 2022
Ohio
1 review
0 helpful votes
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Quality of products was as expected and mostly worth the price with the 50% off coupon I had. My items arrived quickly and I would order from body candy again.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2022
Virginia
1 review
0 helpful votes
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I always have an good experience with this company. Items arrive on time.

Date of experience: June 30, 2022
North Carolina
1 review
0 helpful votes
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I love shopping with Body Candy!
June 30, 2022

I love shopping with Body Candy! Ive always gotten exactly what I expected.

Date of experience: June 30, 2022
Missouri
1 review
0 helpful votes
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Easy to order fast shipping looks great easy to change

Date of experience: June 30, 2022
Florida
1 review
0 helpful votes
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Don't share my information I liked it so well that...
June 30, 2022
Updated review

Don't share my information I liked it so well that I've boomy daughter 3 pieces

Date of experience: June 30, 2022

Don't share my information
May 29, 2022
Previous review

Don't share my information

Date of experience: May 28, 2022
Washington
2 reviews
0 helpful votes
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Best place to get body jewelry!
July 30, 2022
Updated review

I think Candy has an amazing sale prices, there's always a great deal to be had! I just got a 14 karat gold nose bone with a black diamond that is stunning! I have other gold jewelry for that from them that I completely love. It's nice to be able to find affordable solid gold piercing jewelry since I can't wear anything else.

Date of experience: June 30, 2022

I usually have no problems with the jewelry I purchase through BodyCandy, but this time the item ordered was not the size it should have been, and the email I sent was not referred to the department that could help me, nor was any information on how to reach the right department given to me in the response from the sales department.

Date of experience: June 30, 2022
Kansas
1 review
0 helpful votes
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I always have great experiences with ordering from Body Candy. I receive great service if questions arise, and always receive my orders correctly.

Date of experience: June 30, 2022
Missouri
1 review
0 helpful votes
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Where the multi-colors leaves are supposed to be is...
July 30, 2022
Updated review

Where the multi-colors leaves are supposed to be is just a black blob with a little bit of green. It really looks nothing like the picture at all. It was very underwhelming to say the least. It truly looked like something you'd order from Wish.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2022

Easy and satisfactory!
June 3, 2022
Previous review

Easy and satisfactory!

Date of experience: June 3, 2022
Kentucky
1 review
0 helpful votes
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I order from you guys bc you always deliver. I know what I am getting.

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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Always love everything I receive no issues ever! Fast shipping

Date of experience: June 29, 2022
District of Columbia
1 review
0 helpful votes
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I love it so much!
June 30, 2022

I love it so much! Love the prices and every piece is different and unique in their special ways for every type of personality and mood!

Date of experience: June 29, 2022
Nevada
1 review
0 helpful votes
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Great quality and great price jewelry that I wear everyday. Will be buying from you again in the future for sure! I absolutely love what I bought and recommend this website to friends

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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The shipping was good
June 30, 2022

The shipping was good. The items arrived quickly, less than 7 days.

Date of experience: June 29, 2022