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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,555 reviews

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Arkansas
1 review
0 helpful votes
Follow Haley Z.
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I love the earrings that I received! Very good quality and easy to put in!

Date of experience: July 1, 2022
Illinois
3 reviews
0 helpful votes
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Whoop whoop whoop whoop whoop whoop whoop whoop whoop!

Date of experience: July 1, 2022
Pennsylvania
3 reviews
0 helpful votes
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I had a great overall experience they kept me updated from the confirmation to the time it was shipped and letting me know that it was delivered

Date of experience: July 1, 2022
Arizona
1 review
1 helpful vote
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Spoke to a guy named Anthony and came out at the beginning explaining what my deadname was and asking for it to be switched to my chosen name. He completely disregarded my message, called me by my deadname, and tried to switch me over to accounting(?). During pride month too.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2022
Canada
1 review
0 helpful votes
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Very nice pieces alot to pick from and different kinds of metal from stainless to titanium and solid gold, would definitely order again if needed

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
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I think it was fine and I had no trouble at all to order it

Date of experience: July 1, 2022
Canada
2 reviews
0 helpful votes
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It was a great purchase!
July 1, 2022

It was a great purchase! The colour is great, and it fits perfectly

Date of experience: July 1, 2022
GB
1 review
0 helpful votes
Follow Deisia M.
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Thank you for being a legitimate business! I really like my items and will be wearing them once my piercings heal!

Date of experience: July 1, 2022
California
1 review
0 helpful votes
Follow Gwyneth C.
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I am satisfied with my experience of ordering from bodycandy.

Date of experience: July 1, 2022
California
1 review
0 helpful votes
Follow Carlyn J.
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Good pricing, overall cute piercing just a lil too heavy.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2022
Colorado
1 review
0 helpful votes
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Love how many options you guys have compared to other sellers. The pieces are also great quality.

Date of experience: July 1, 2022
Montana
1 review
0 helpful votes
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Excellent and accurate on the date of arrival. The packaging was well organized and proper as well

Date of experience: June 30, 2022
Arizona
1 review
0 helpful votes
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I love the piercing!
July 1, 2022

I love the piercing! It looks exactly like the pictures and I had no problem with shipping

Date of experience: June 30, 2022
California
1 review
0 helpful votes
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Love your shop
July 1, 2022

Love your shop. Having trouble getting my credit from previous order you stated was no longer in stock. I also would like to get the tool that helps change your nose rings.

Date of experience: June 30, 2022
Massachusetts
1 review
0 helpful votes
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Very quick & easy
July 1, 2022

Very quick & easy. I loved all the products I got.

Date of experience: June 30, 2022
West Virginia
1 review
0 helpful votes
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Very satisfied, thank you
July 1, 2022

Very satisfied, thank you. Quick shipping and received. Items are very satisfactory. Would reccomend and buy from again.

Date of experience: June 30, 2022
Tennessee
1 review
0 helpful votes
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Good selection and prices
July 1, 2022

Good selection and prices. Shipping is always fast.

Date of experience: June 30, 2022
Rhode Island
1 review
0 helpful votes
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Wonderful experience!
June 30, 2022

Wonderful experience! Always great quality and fast shipping

Date of experience: June 30, 2022
Rhode Island
1 review
0 helpful votes
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Everything comes in a timely manner and just as described

Date of experience: June 30, 2022
Canada
1 review
0 helpful votes
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Quite good!
June 30, 2022

Quite good! I love this website. Always good prices, always good materials.

Date of experience: June 30, 2022