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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,557 reviews

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Arizona
1 review
0 helpful votes
Follow kaela U.
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Very nice a lot of cool jewelry to pick from! I would definitely shop here again and shipping is pretty fast definitely recommend

Date of experience: July 3, 2022
Tennessee
1 review
0 helpful votes
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Great products and great prices! Always get my jewelry from here!

Date of experience: July 3, 2022
Canada
1 review
0 helpful votes
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I really love the idea of this jewelry! Thing is that it's kind of easy to lose a few rings if not careful, and the color of the rings scratch off easy. I'd say handle with care, not for every day use.

Date of experience: July 3, 2022
California
1 review
0 helpful votes
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I was looking for the perfect septum and industrial jewelry and I found it here at BodyCandy! Can't wait to place my next order!

Date of experience: July 3, 2022
Massachusetts
1 review
0 helpful votes
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Excellent service
July 4, 2022

I've been using bodycandy for years and have been very satisfied with their products. I recently had an issue where a piercing just would not unscrew making it completely unusable. I emailed the company describing my issue and within seconds they shipped out a replacement without charging. To say the least I was very shocked and very impressed. They were very kind and took care of the issue. I highly recommend this company

Date of experience: July 3, 2022
Colorado
1 review
0 helpful votes
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It was great
July 3, 2022

It was great. Everything is a good price and has not bothered my piercing at all.

Date of experience: July 3, 2022
Indiana
1 review
0 helpful votes
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I love the whole experience
July 3, 2022

I love the whole experience. Fast and easy. Cute designs

Date of experience: July 3, 2022
Canada
1 review
0 helpful votes
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It was by far the best place I've ever gotten body jewellery from. I will be ordering again

Date of experience: July 3, 2022
Maryland
1 review
0 helpful votes
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I only used 2 of the items I bought so far, one turned colors on me and green on the bottom. The rest of them seem good. I got a free gift, nipple rings even though my nipple aren't pierced anymore it was nice

Date of experience: July 3, 2022
Oregon
1 review
0 helpful votes
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I have always loved bodycandy
July 3, 2022

I have always loved bodycandy. It's always a good experience

Date of experience: July 2, 2022
Georgia
1 review
0 helpful votes
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I love the nose ring, but there was just one issue. I ordered a 18 gauge which was what was already in my nose. Upon taking this piece to have it put it we discovered that was 16 gauge. The piercer had to use a 14 gauge needle to feed the ring into my nose and widen the hole for it fit.

Date of experience: July 2, 2022
Alabama
1 review
0 helpful votes
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Very good quality body jewelry i'll definitely order belly rings soon!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2022
Georgia
1 review
0 helpful votes
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The experience was pretty nice, my package got delivered on time, and I didn't have to contact the company not once. Overall this is a pretty good company and I like the way they do business

Date of experience: July 2, 2022
Canada
1 review
0 helpful votes
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Accurate and quick delivery
July 3, 2022

Accurate and quick delivery. Will buy again from Body candy

Date of experience: July 2, 2022
Florida
1 review
0 helpful votes
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I always turn to BodyCandy for my jewelry needs, and even though this purchase was not the quality I expect, I will still come back for metal and unpainted acrylic earrings in the future.

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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I have never experienced any issues with Body Candy, I will continue to use them for my piercing needs.

Date of experience: July 2, 2022
Vermont
2 reviews
0 helpful votes
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Fast, easy, good quality
July 2, 2022

Fast, easy, good quality. I'm always happy with my body candy purchases ( and there have been many - 16 piercings and counting!)

Date of experience: July 2, 2022
New Jersey
1 review
0 helpful votes
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Like the design and it fits perfectly for the rook piercing

Date of experience: July 2, 2022
Texas
1 review
0 helpful votes
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Great
July 2, 2022

Great. Found what I needed quickly and easily. A huge variety to pick from.

Date of experience: July 1, 2022
Arkansas
1 review
0 helpful votes
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Wow
July 2, 2022
Updated review

Wow. The color is perfect and customer service is even better! This is the only place I buy plugs.

Date of experience: July 1, 2022

Didn't come with o rings and I ordered these to stretch...
February 13, 2022
Previous review

Didn't come with o rings and I ordered these to stretch from 2 to 0 but these are more like a 2 because they go all the way through yet doesn't stretch enough for my size 0 plugs to fit

Date of experience: January 14, 2022

Good coupons
November 3, 2021
Previous review

Good coupons

Date of experience: November 3, 2021

Nice!
October 11, 2021
Previous review

Nice! So far order has been great …awaiting item

Date of experience: October 11, 2021