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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,557 reviews

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Virginia
1 review
0 helpful votes
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Great products
July 5, 2022

Great products. Only thing is this is kinda annoying typing at least fifty characters. I just wanted to give y'all a decent review and tell you in small words how much I enjoy your products.

Date of experience: July 5, 2022
Oregon
1 review
0 helpful votes
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Great, excellent
July 5, 2022

Great, excellent. Speedy delivery. No problem choosing my items. I would highly recommend you. I think you should get larger sizes especially in metal tunnels.

Date of experience: July 5, 2022
Georgia
1 review
0 helpful votes
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Good quality and fast shipping, very cute and dainty piercings

Date of experience: July 5, 2022
Texas
1 review
0 helpful votes
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I love the website easy to use and always find something

Date of experience: July 5, 2022
Nebraska
1 review
0 helpful votes
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Everything fits and is comfortable, looks good and is overall exactly what I needed

Date of experience: July 5, 2022
California
1 review
0 helpful votes
Follow Alicia J.
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Finding the pieces was nice but once I got the pieces and tried to put them in my ears they were so difficult to get in and the threat on them is so little that just return or two pops them off and one has already turned my air green and lost a little crystal or whatever is in it I would not buy from here again

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2022
Illinois
2 reviews
0 helpful votes
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Well if i would order the right size, didnt know there were so many different sizes for a cartlage? But if i could wear them, i could share my experience... Otherwise the service and overall product was great

Date of experience: July 5, 2022
Michigan
1 review
0 helpful votes
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I love everything I get
July 5, 2022

I love everything I get. Thank you. Everything is so cute.

Date of experience: July 5, 2022
Australia
1 review
0 helpful votes
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...
August 4, 2022

...

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2022
Canada
1 review
0 helpful votes
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Good selection of tongue rings to choose from and good prices

Date of experience: July 4, 2022
Canada
1 review
0 helpful votes
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Body Candy is always a good site to order from. Even if the products themselves are hit or miss I've never had a bad experience ordering from the site.

Date of experience: July 4, 2022
Texas
1 review
0 helpful votes
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Ohh body candy, how thy jewelry maketh mine piercings look divine and radiant. Thanks for the quick delivery!

Date of experience: July 4, 2022
South Carolina
1 review
0 helpful votes
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Site was easy to use, large selections. Always lots of sales on.

Date of experience: July 4, 2022
Texas
1 review
0 helpful votes
Follow Beverly A.
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Super nice and large variety of design options I thing they have something for everyone that has a piercing I love this online store and the discounts are amazing as well

Date of experience: July 4, 2022
Canada
1 review
0 helpful votes
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Swaaag Swaaag Swaaag Swaaag Swaaag Swaaag Swaaag Swaaag Swaaag Swaaag

Date of experience: July 4, 2022
Washington
1 review
0 helpful votes
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Got what I ordered
July 4, 2022

Got what I ordered. It arrived fast and the order was accurate. Quality is great.

Date of experience: July 4, 2022
Canada
1 review
0 helpful votes
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My order came quicker than expected. Will order again in the future

Date of experience: July 4, 2022
Massachusetts
1 review
0 helpful votes
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I paid for 2 day shipping but it showed up in 4 days. That's my only complaint

Date of experience: July 4, 2022
Georgia
1 review
0 helpful votes
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Very easy and quick found the product that I wanted and it was pretty seamless to get it.

Date of experience: July 3, 2022
North Carolina
1 review
0 helpful votes
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The shop has beautiful stuff!
July 4, 2022

The shop has beautiful stuff! All of the products I've ordered have been great quality

Date of experience: July 3, 2022