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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,488 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Absolutely amazing experience!
September 1, 2022

Absolutely amazing experience! Came at decent time and loved what I got

Date of experience: August 31, 2022
California
1 review
0 helpful votes
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I will not be purchasing from this website again due to poor quality

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2022
Alabama
1 review
0 helpful votes
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Always can find cute options and looking forward to adding to my collection

Date of experience: August 31, 2022
Texas
1 review
0 helpful votes
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The experience shopping here is always amazing, they have high quality products and great customer service.

Date of experience: August 31, 2022
Washington
1 review
0 helpful votes
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Wrong size for my gauge
October 1, 2022

Wrong size for my gauge. Looking at my order, did you really think the mystery earrings you gave me would suite me? Pink hoops, turquoise danglers, and fake gauges? Read the order description before adding mystery stuff, y'all should be embarrassed.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2022
Illinois
1 review
0 helpful votes
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I love these products!
August 31, 2022

I love these products! I was a little concerned at first that this was just another scam but was so happy when I got the product in the mail! They're so cute!

Date of experience: August 31, 2022
North Carolina
1 review
0 helpful votes
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The order came pretty quickly and the tapers seemed like good quality jewelry. It's been about 4 weeks and i haven't had any problems :)

Date of experience: August 31, 2022
District of Columbia
1 review
0 helpful votes
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Good experience, I'll be ordering more items in the future.

Date of experience: August 31, 2022
Maryland
1 review
0 helpful votes
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Easy going, wish the site was more specific about where the jewelry can be placed. It didn't fit my lil like I thought it would based on the info i found on-site.

Date of experience: August 31, 2022
Australia
1 review
0 helpful votes
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Jewellery arrived fairly quick, good quality and exactly what i wanted

Date of experience: August 31, 2022
Illinois
1 review
0 helpful votes
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They helped with my delivery issue and how the warehouse didn't send an item

Date of experience: August 31, 2022
Georgia
1 review
0 helpful votes
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Fast shipping and great products!
August 31, 2022

Fast shipping and great products! Never had any issues

Date of experience: August 31, 2022
Mississippi
1 review
0 helpful votes
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Large selection and amazing prices!
August 31, 2022

Large selection and amazing prices! Easy and quick delivery! Quality products!

Date of experience: August 31, 2022
Canada
2 reviews
0 helpful votes
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It would be nice to have the option to show Canadian prices :)

Date of experience: August 31, 2022
Florida
1 review
0 helpful votes
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Very very good the jewelry was nicely made I loved it!

Date of experience: August 31, 2022
Georgia
1 review
0 helpful votes
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Very good experience with my order they are beautiful

Date of experience: August 30, 2022
Utah
1 review
0 helpful votes
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It's easy, safe and the jewelry has been absolutely beautiful.

Date of experience: August 30, 2022
New Jersey
1 review
0 helpful votes
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Great customer service, will definitely be ordering again

Date of experience: August 30, 2022
New York
2 reviews
0 helpful votes
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This gift is going to make someone very happy! Her favorite colors are green and purple, and I found fabulous belly rings - even double belly rings.

Date of experience: August 30, 2022
Florida
1 review
0 helpful votes
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Great company even with an item missing they took care of it

Date of experience: August 30, 2022