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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,513 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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Fantastic stock, prices, and service, and Great value...
September 2, 2022
Updated review

Fantastic stock, prices, and service, and Great value for the buck.

Date of experience: September 2, 2022

Fast checkout
September 2, 2022
Previous review

Fast checkout

Date of experience: September 2, 2022
Illinois
1 review
0 helpful votes
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I didn't receive my clear gem juicy pineapple belly ring. Instead i was sent a dangly heart

Date of experience: September 2, 2022
New Hampshire
1 review
0 helpful votes
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Only one item was a little smaller in diameter for 1/2" size and so fit a bit loosely. Other than that my buying experience was successful. Thank you very much

Date of experience: September 2, 2022
New York
1 review
0 helpful votes
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Love them!
September 2, 2022

Love them! Definitely be buying from here again if i ever get more piercings

Date of experience: September 2, 2022
Louisiana
1 review
0 helpful votes
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Really good!
September 2, 2022

Really good! Replaced broken items, hassle free! Thank you

Date of experience: September 2, 2022
Georgia
1 review
0 helpful votes
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I shop with them often
September 2, 2022

I shop with them often. Quick delivery and great products!

Date of experience: September 2, 2022
Ohio
1 review
0 helpful votes
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For most part like stuff
September 2, 2022

For most part like stuff. Convienient shopping online. But not liking review process. Taking too much of my time.

Date of experience: September 2, 2022
Illinois
1 review
0 helpful votes
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Simple, organized, and quick ordering and delivery

Date of experience: September 1, 2022
Kansas
1 review
0 helpful votes
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Shipping was a bit slow overall I love my item even though it's rough on the top of my mouth... super cute though

Date of experience: September 1, 2022
Georgia
1 review
0 helpful votes
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Awesome septum rings
September 2, 2022

Awesome septum rings. Awesome prices and deals and fast shipping. Love it!

Date of experience: September 1, 2022
Michigan
1 review
0 helpful votes
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Beautiful selections, something for every piercing, super easy to navigate

Date of experience: September 1, 2022
Maryland
1 review
0 helpful votes
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Cool website, lots of different and cute designs, easy to check out.

Date of experience: September 1, 2022
Michigan
1 review
0 helpful votes
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My experience with body candy was nothing but great. Their staff are awesome.

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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The items are so cute and I got my order so quickly. I will definitely order again.

Date of experience: September 1, 2022
Michigan
1 review
0 helpful votes
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I got two of the same one and it was all christmas.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2022
Singapore
1 review
0 helpful votes
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The website has a lot of options but it's also a bit overwhelming to comb through.

Date of experience: September 1, 2022
Kentucky
1 review
0 helpful votes
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It was good
September 1, 2022

It was good. The package came before the delivery date.

Date of experience: September 1, 2022
Pennsylvania
1 review
0 helpful votes
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Love this site
September 1, 2022
Updated review

Love this site. So easy to find whatever you are looking for great deals too.

Date of experience: September 1, 2022

Great products at a great price!
July 12, 2022
Previous review

Great products at a great price! Fast shipping too!

Date of experience: July 12, 2022

Love Body Candy!
June 27, 2022
Previous review

Love Body Candy! I wish I had more shipping updates though.

Date of experience: June 27, 2022
Ohio
1 review
0 helpful votes
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Loved it…………………………………………………………………………………………………………….

Date of experience: September 1, 2022
Georgia
1 review
0 helpful votes
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Easy shopping lots of savings jewelry always looks like the photo

Date of experience: September 1, 2022