On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Wish there was more long bars for people with bigger nipples to purchase from. The short bars hurt and can't be used. Same goes for the shields and items alike. Wish there was more options with chains too for the bellly rings. I'm super plain and the one I bought was the only one I liked with the chain connected.
I don't know that I've ever had such a good customer service experience ordering something online!
My second time buying from Body Candy and I'm really satisfied with my purchase! All the piercings are very well made! Highly recommended
The jewelry is great! Definitely recommend to anyone
I love the products overall! I would buy from this company again for my needs!
Brilliant! Excellent customer service, would definitely purchase from here again
Experience is great the pricing is cheap but the jewelry is worth it!
Wish the site was a little easier to use however fast shipping and pretty good quality of products. Will shop again!
Website is easy to navigate, i signed up for updates by email and number and always receive info on sales and updates. Great experience every time i've purchased! :)
Was missing an item, contacted customer service and received it.
The experience was enjoyable. The site offered a wide range of variety which made exploring options very pleasing
Easy and quick transaction. The Black Heart was my favorite bit the end is too BIG to go in my nose ring hole, so therefore I CAN'T WEAR it at all.
It was pretty good no serious issue quality of product is nice other than the gold hoop turning silver. I have sensitive skin so i haven't broke out yet so that's a plus
My experience was fast, easy, and convenient. It arrived super fast
Shipping was very fast and I love my new septum ring :)
Found what I need straight away, good price and quickly shipped.
I loved this experience, it has given me some new awesome piercings and they've arrived very fast! I also get a lot of new deals since my purchase!
It was very easy to navigate the site! So much to choose from!
The balls fell apart, it was like it was crushed and fell apart
No issues! Easy to navigate website and placing an order was easy. Received receipt, shipping notification with tracking, and I got my padded envelope within a reasonable amount of time. Smooth process!
The ONLY thing that was weird was that I ordered two nose hoops that are exactly the same but made of different metals. When I got them, I cannot tell which is which metal, there's nothing marking them or inside their envelope.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members