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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,550 reviews

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Georgia
1 review
0 helpful votes
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It was good, thank you for goo customer service. I got a response in a timely manner

Date of experience: September 29, 2022
Georgia
1 review
0 helpful votes
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The Oogie Boogie ring was way bulkier for my smiley than I anticipated and tje clasp ring was so diffficult to get in my mouth. Overall just not happy with those two.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2022
California
2 reviews
0 helpful votes
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Shipping was good!
September 29, 2022

Shipping was good! Products are so pretty! I appreciate the follow up

Date of experience: September 29, 2022
Texas
1 review
0 helpful votes
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Love it here they have so many cute pieces and are...
September 29, 2022
Updated review

Love it here they have so many cute pieces and are always doing sales

Date of experience: September 29, 2022

Body candy is awesome and so great to their customers
October 24, 2021
Previous review

Body candy is awesome and so great to their customers

Date of experience: October 23, 2021
Texas
1 review
0 helpful votes
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The shipping was decent
September 29, 2022

The shipping was decent. The quality of the jewelry was okay, but everything was a lot smaller than I expected.

Date of experience: September 29, 2022
Delaware
1 review
0 helpful votes
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Everything arrived very put together & earlier than expected.

Date of experience: September 29, 2022
Virginia
1 review
0 helpful votes
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Quick service, Great customer service
September 29, 2022

Quick service, Great customer service. Always a good experience

Date of experience: September 29, 2022
Georgia
1 review
0 helpful votes
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Experience with this brand is great
September 29, 2022

Experience with this brand is great. I would suggest they improve their product display by adding photos of what the product looks like on a human or human-like mannequin so that consumers can visualize what it would like on them as far as size and color.

Date of experience: September 29, 2022
Indiana
1 review
0 helpful votes
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Great place for jewelry
September 29, 2022
Updated review

Great place for jewelry. Love it! Usually great quality and they're always willing to do what they can if something is ever wrong with the order

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Date of experience: September 29, 2022

Great store
September 5, 2022
Previous review

Great store. Decent jewelry. Lots of selection

Date of experience: September 5, 2022

Great site
December 29, 2021
Previous review

Great site. Decent prices. Some of the jewelry is made pretty cheap, but still pretty stuff. A little hard to tell if septum sizes will fit or not

Date of experience: December 29, 2021
Arizona
1 review
0 helpful votes
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Very simple and easy to find different piercings that you want, shipping was very quick and satisfactory.

Date of experience: September 28, 2022
Arizona
1 review
0 helpful votes
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Fast shipping and cheap items. Seems like a good deal to me.

Date of experience: September 28, 2022
Arizona
1 review
0 helpful votes
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My experience with body candy was pretty good, they have a variety of options. I kind of wish that the earrings came with the other one.

Date of experience: September 28, 2022
California
1 review
0 helpful votes
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No issues this order
September 28, 2022

No issues this order. Just make sure you check product info (some jewelry is painted which chips horribly)

Date of experience: September 28, 2022
Colorado
1 review
0 helpful votes
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Always a blast ordering from you guys
September 28, 2022

Always a blast ordering from you guys. Cutest stuff!

Date of experience: September 28, 2022
Texas
1 review
0 helpful votes
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Easy
September 28, 2022

Easy. Nice quality. Good for a picky person like me.

Date of experience: September 28, 2022
Illinois
1 review
0 helpful votes
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It was easy and quick
September 28, 2022

It was easy and quick. I liked a lot of the designs and the prices were great.

Date of experience: September 28, 2022
Texas
1 review
0 helpful votes
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After having received the product I have been overwhelmed with text messages and emails. I will not be doing business with the site again.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2022
Pennsylvania
1 review
0 helpful votes
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10/10
September 28, 2022

10/10. Was looking for the right size to fit for my double helix and these were it!

Date of experience: September 28, 2022
South Carolina
1 review
0 helpful votes
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It was pretty good only a couple things that i didn't like we're the length of the nose ring and how small the septum was.

Date of experience: September 28, 2022
Illinois
1 review
0 helpful votes
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Great love shopping there maybe try to add more different bioplastic hoops and tongue piercing in different colours

Date of experience: September 28, 2022