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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,536 reviews

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Canada
1 review
0 helpful votes
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Overall experience was amazing!
October 2, 2022

Overall experience was amazing! Website is easy to navigate and find the item(s) i'm looking for, and all descriptions or boxes of information are accurate to the arrival of the product! Love love love shopping online here :)

Date of experience: October 2, 2022
Ohio
1 review
0 helpful votes
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They was to big to fit in my nose so I will try to find a smaller gauge next time

Date of experience: October 2, 2022
Florida
1 review
0 helpful votes
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Great products, thank you very much
October 2, 2022

Great products, thank you very much. We appreciate it so much.

Date of experience: October 1, 2022
Tennessee
1 review
0 helpful votes
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Normal i have no issues but lately the stuff i have ordered has broke in no time and i have had to get it replaced

Date of experience: October 1, 2022
Texas
1 review
0 helpful votes
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Everything arrived quickly and the items were as expected.

Date of experience: October 1, 2022
Texas
1 review
0 helpful votes
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Good service with no issues at all
October 1, 2022

Good service with no issues at all. Will probably shop here again.

Date of experience: October 1, 2022
Canada
1 review
0 helpful votes
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The site was easy to navigate to find exactly what I was looking for. They have a very fun selection.

Date of experience: October 1, 2022
Georgia
1 review
0 helpful votes
Follow Candice Y.
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The segment rings were not the right size for what I ordered them for

Date of experience: October 1, 2022
Virginia
1 review
0 helpful votes
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Body candy is the best!
October 1, 2022

Body candy is the best! I get all of my body jewelry from here always great quality and service

Date of experience: October 1, 2022
Canada
1 review
0 helpful votes
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I always have a great experience ordering from Body candy. I've never had any issues, and all the jewelry is great quality

Date of experience: October 1, 2022
California
1 review
0 helpful votes
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Nice price but not the best quality—-nice to find the variety though

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2022
New York
1 review
0 helpful votes
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Website was easy to use from looking at jewelry to checkout. The website itself is a bit clunky though. My order shipped quickly and was updated properly on where my package was.

Date of experience: September 30, 2022
California
1 review
0 helpful votes
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Fun jewelry selection and good quality. The fit is really nice for the septum rings. The decorative piece is not too big.

Date of experience: September 30, 2022
Texas
1 review
0 helpful votes
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My boyfriend loves his nipple rings!
September 30, 2022

My boyfriend loves his nipple rings! He wanted something unique and these are.

Date of experience: September 30, 2022
Iowa
1 review
0 helpful votes
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Smooth
September 30, 2022

Smooth. I don't have any other comments but there's a 50 character limit

Date of experience: September 30, 2022
Washington
1 review
0 helpful votes
Follow Ashley Y.
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Good except I found out I'm allergic to fake metals and you don't have a lot of options for non hypoallergenic nipple jewelry

Date of experience: September 29, 2022
Oklahoma
1 review
0 helpful votes
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It was really easy and had a lot to choose from definitely will be shopping here again

Date of experience: September 29, 2022
New York
2 reviews
0 helpful votes
Follow Tammie D.
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Easy to filter items to see what I'm interested in buying.

Date of experience: September 29, 2022
Maryland
1 review
0 helpful votes
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Always love the selection!
September 30, 2022

Always love the selection! I can literally type in any specific design im looking for in any type of piercing and ill always find exactly what i was looking for!

Date of experience: September 29, 2022
California
1 review
0 helpful votes
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These items were lost, therefore I cannot rate them.

Date of experience: September 29, 2022