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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,536 reviews

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Utah
1 review
0 helpful votes
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I found what I was looking for
October 4, 2022

I found what I was looking for. All though I ordered the wrong size I am happy with the quality

Date of experience: October 3, 2022
Oregon
1 review
0 helpful votes
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Thought the jewelry was cute and well-detailed. Prices were reasonable and at checkout felt my info was safe.

Date of experience: October 3, 2022
District of Columbia
1 review
0 helpful votes
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Great
October 4, 2022

Great. Items shipped quickly and items are as described.

Date of experience: October 3, 2022
California
1 review
0 helpful votes
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All of them look super cool!
October 4, 2022

All of them look super cool! Just waiting to wear them after my ears heal a bit more since last time I stretched

Date of experience: October 3, 2022
Colorado
1 review
0 helpful votes
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Shopping is amazing site is amazing however the coating on the jewelry rubs off easily and does not do good in water

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2022
Canada
1 review
0 helpful votes
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Excellent service and delivery and product as seen on web site…very happy

Date of experience: October 3, 2022
Missouri
1 review
0 helpful votes
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I love my purchase i wish there was a more accurate way to track my orders though.

Date of experience: October 3, 2022
Canada
1 review
0 helpful votes
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Very happy with your site
October 3, 2022

Very happy with your site. Delivery service is fast. And jewelry is excellent quality

Date of experience: October 3, 2022
California
1 review
0 helpful votes
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The customer service was very helpful and the jewelry looks just like the photo on the website

Date of experience: October 3, 2022
Oregon
1 review
0 helpful votes
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Sizing is inconsistent from charts online and there is no good sizing chart on the site. You really need good sizing charts with visual examples.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2022
Michigan
1 review
0 helpful votes
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It was lovely thank you shipping was quick and it was as describe and will buy more again later.

Date of experience: October 3, 2022
Montana
1 review
0 helpful votes
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I love body candy
October 3, 2022

I love body candy. Always a great experience. I am never disappointed.

Date of experience: October 3, 2022
Canada
1 review
0 helpful votes
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Took about 2 weeks to come in the mail maybe longer it felt like forever

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2022
Illinois
1 review
0 helpful votes
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No issues at all..
October 3, 2022

No issues at all. Great products and quick delivery!

Date of experience: October 2, 2022
Texas
1 review
0 helpful votes
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Didn't get a routing number, kept saying unavailable but received my order

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2022
Canada
1 review
0 helpful votes
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Great experience
October 2, 2022

Great experience. Quality goods. Shipping was a bit slow though

Date of experience: October 2, 2022
Canada
1 review
0 helpful votes
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Easy to use
November 1, 2022

Easy to use. So far everything is looking good. Have not gone through them all yet.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2022
California
1 review
0 helpful votes
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Hoops were bigger than I thought but over all piercings were great quality

Date of experience: October 2, 2022
New York
1 review
0 helpful votes
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Everything came in as expected and looks adorable in my ears!

Date of experience: October 2, 2022
South Carolina
1 review
0 helpful votes
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Came in good time
October 2, 2022

Came in good time. Enjoying the piece will keep ordering from body candy

Date of experience: October 2, 2022