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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,513 reviews

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Virginia
2 reviews
0 helpful votes
Follow Melissa H.
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Didn't like that both sides of the rings Didn't come off

Date of experience: November 12, 2022
Arizona
1 review
0 helpful votes
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Great experience every time
November 13, 2022

Great experience every time. Easy to use website and promo codes are great! Love checking to see what new items dropped.

Date of experience: November 12, 2022
Arizona
1 review
0 helpful votes
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It's was nice I suppose
December 13, 2022

It's was nice I suppose. I hadn't meant to click the mystery bag but it didn't let me cancel my order. Came with a couple that I didn't like but the rest I ordered were good

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2022
Georgia
1 review
0 helpful votes
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Their pieces of jewelry are really comfortable, and they're easy to put in.

Date of experience: November 12, 2022
Ohio
2 reviews
0 helpful votes
Follow Chester A.
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Quick finds and good looking items these are nice ear rings and will be great for the coming holiday season.

Date of experience: November 12, 2022
Colorado
1 review
0 helpful votes
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Would order for you again beautiful jewelry very glad I ordered it

Date of experience: November 12, 2022
California
1 review
0 helpful votes
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No issues with this order at all!
November 12, 2022

No issues with this order at all! Completely satisfied and it's so cute!

Date of experience: November 12, 2022
Ohio
4 reviews
0 helpful votes
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Shipping could be faster, but it got here. ‍ This is something I needed because I lost mine.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2022
Canada
1 review
0 helpful votes
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So far so good, lets see if they are broke or bent in shipping. Not you guys I hope,but when I ordered online the stems have always been bent.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2022
Florida
1 review
0 helpful votes
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Delivery was fast and jewelry was good quality. Been using the jewelry for several weeks now and haven't experienced any issues so far. Will definitely purchase from body candy again :)

Date of experience: November 12, 2022
California
1 review
0 helpful votes
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I always adore everything I buy from Body Candy. Although the plastic pistol earrings seriously disappointed me, I just gifted them to a friend.

Date of experience: November 12, 2022
New York
1 review
0 helpful votes
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Items arrived much quicker than expected compared to other places.

Date of experience: November 11, 2022
Washington
1 review
0 helpful votes
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Shipping is always very fast which I appreciate! The website is also very easy to use which I love!

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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I love the multitude of choices and the fabulous quality of the jewelry. The sales are amazing! Thank you Body Candy

Date of experience: November 11, 2022
Nevada
1 review
0 helpful votes
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Date of experience: November 11, 2022
Washington
1 review
0 helpful votes
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Really easy and smooth shopping experience. I love bodycandy and will definitely be buying more jewelry soon! Can never have enough

Date of experience: November 11, 2022
Colorado
1 review
0 helpful votes
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Was disappointed captive ring set the width of ring size is fine but the actual hoop is massive.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 11, 2022
Missouri
1 review
0 helpful votes
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It was fast delivery and quick and easy to use! I didn't have any issues with it and the product is overall great!

Date of experience: November 11, 2022
Arizona
1 review
0 helpful votes
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All of these are so cute!
November 11, 2022

All of these are so cute! I can't wait to see more styles and longer septum sizes

Date of experience: November 11, 2022
Mississippi
1 review
0 helpful votes
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Very nice jewelry and great workmanship and price. Thank you for following up with me

Date of experience: November 11, 2022