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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,518 reviews

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Florida
1 review
0 helpful votes
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Body candy is amazing second time buying from here quick shipping and great customer service.

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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No troubles very easy to use and check out and delivered on time too

Date of experience: November 11, 2022
Florida
1 review
0 helpful votes
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All jewelry came in perfect condition
November 11, 2022

All jewelry came in perfect condition. Didn't come broken or chipped.

Date of experience: November 11, 2022
Michigan
1 review
0 helpful votes
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Easy to order, start to finish
November 11, 2022
Updated review

Easy to order, start to finish. Great place to get body jewelry from!

Date of experience: November 11, 2022

Easy to order, start to finish
October 15, 2022
Previous review

Easy to order, start to finish

Date of experience: October 15, 2022
Pennsylvania
1 review
0 helpful votes
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Most of the jewelry is good but I've had at least 3 pieces of jewelry or more that don't fit my septum because they poke the bottom of my nose or are too big.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 11, 2022
Indiana
1 review
0 helpful votes
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Took a while to figure out what to do to take care of the issue with the codes not working for a discount and then emails later finally got to order my products and wait to receive them and a refund on the money I had to spend because the discount codes didn't work in the first place so it's a process. But it worked out in the end

Date of experience: November 10, 2022
Pennsylvania
1 review
0 helpful votes
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Usually I love it but it's getting worse and worse by the order.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 10, 2022
Washington
1 review
0 helpful votes
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Site was easy to use, coupon codes were lovely, shipping was fast, jewelry is decent quality for price

Date of experience: November 10, 2022
Colorado
1 review
0 helpful votes
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Everything was exactly what I wanted and what I was looking for!

Date of experience: November 10, 2022
Kansas
1 review
0 helpful votes
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…………………………………………………………….,…,,,,,,,,……………,,,,,,,,,,,,,

Date of experience: November 10, 2022
Colorado
1 review
0 helpful votes
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They have a huge selection and everything came on time and as pictured. I will definitely order more :)

Date of experience: November 10, 2022
New Mexico
1 review
0 helpful votes
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Ew you're really going to make me write 50 characters? You're lucky I'm even doing this bs review.

Date of experience: November 10, 2022
Georgia
1 review
0 helpful votes
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I love this site and Ll the products on it. I've never had any issues.

Date of experience: November 10, 2022
Australia
1 review
0 helpful votes
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Great, perfect items and great service!
December 10, 2022

Great, perfect items and great service!
Thank you guys!

Date of experience: November 10, 2022
Alabama
1 review
0 helpful votes
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The material the nose rings are made of is durable and doesn't change

Date of experience: November 10, 2022
Kentucky
1 review
0 helpful votes
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It was great
November 10, 2022

It was great. Wish the jewelry would have fit though.

Date of experience: November 10, 2022
Texas
1 review
0 helpful votes
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The items were beautiful and exactly what i wanted :)

Date of experience: November 9, 2022
California
1 review
0 helpful votes
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Over all I'm very pleased with my order
November 10, 2022

Over all I'm very pleased with my order. It came very quickly and it was exactly what I expected except for the too thin heart that came bent.

Date of experience: November 9, 2022
South Carolina
1 review
0 helpful votes
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Nice jewelry and very fast shipping
November 10, 2022

Nice jewelry and very fast shipping. Will definitely order again

Date of experience: November 9, 2022
Canada
1 review
0 helpful votes
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Loved all the jewelry!
November 10, 2022

Loved all the jewelry! Will definitely get more in the future

Date of experience: November 9, 2022