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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,511 reviews

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Idaho
1 review
0 helpful votes
Follow Tatiesha R.
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Was missing 1 ring out of the first order, was very quick to get it sent out but when it finally showed up it was the wrong color.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2022
Minnesota
1 review
0 helpful votes
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Love the eyebrow rings
November 14, 2022

Love the eyebrow rings. The fake septum ring is too snug inside my nose and kinda hurts

Date of experience: November 14, 2022
California
1 review
0 helpful votes
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This is far from my first order
November 14, 2022

This is far from my first order. I love the selection and the ease of shopping.

Date of experience: November 13, 2022
Missouri
1 review
0 helpful votes
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I've ordered from body candy before and liked what I ordered,but not this time,I plan to purchase from body candy again if the next piece of jewelry isn't this cheaply made and is wearable. Disappointed this time..

Date of experience: November 13, 2022
Wisconsin
1 review
0 helpful votes
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They have good customer service
November 14, 2022

They have good customer service. Never had a problem in that dept

Date of experience: November 13, 2022
Wisconsin
1 review
0 helpful votes
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Great website, easy search, they always have a sale!

Date of experience: November 13, 2022
Georgia
1 review
0 helpful votes
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Not quite as many reverse-dangle belly button rings as I thought there would be. But, overall very pleased with the options I did have.

Date of experience: November 13, 2022
California
1 review
0 helpful votes
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Always positive and quick to receive packages, never had any issues not getting assistance or receiving damaged jewelry.

Date of experience: November 13, 2022
North Carolina
1 review
0 helpful votes
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You guys don't stop emailing me about reviewing the products.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2022
Texas
1 review
0 helpful votes
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Was refered to yall by a friend
November 13, 2022

Was refered to yall by a friend. Great experience great prices zero complaints highly recommended 5 stars

Date of experience: November 13, 2022
California
1 review
0 helpful votes
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Thank you for the bonus coupon!
November 13, 2022
Updated review

Thank you for the bonus coupon!
It's too big for my piercing but that's the size I ordered, unfortunately I won't be wearing it

Date of experience: November 13, 2022

I love the variety
November 12, 2022
Previous review

I love the variety

Date of experience: November 12, 2022
Florida
1 review
0 helpful votes
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All pieces were well made
December 13, 2022

All pieces were well made. The issue is the cuffs do not stay on well. They fall off very easily. The pierced tragus is also a lot smaller then expected

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2022
New York
1 review
0 helpful votes
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I love shopping here this is my go to for my nose piercing and nipple ring

Date of experience: November 13, 2022
California
1 review
0 helpful votes
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Great options and great prices
November 13, 2022

Great options and great prices
Wasn't what I was looking for and I think the l shape bar is pretty short in my opinion and I couldn't really get it in at first but I got it in by just pushing it through. It's really nice and although I wanted a bigger ball it's still cute. So for size of the ball I would say it's like a little dot that isn't too in your face. Really cute and I love buying jewelry from this site!

Date of experience: November 13, 2022
Ohio
1 review
0 helpful votes
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I didn't realize that you can't wear half the stuff...
December 13, 2022
Updated review

I didn't realize that you can't wear half the stuff you get

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2022

This is the only place I get my tongue rings
October 16, 2022
Previous review

This is the only place I get my tongue rings

Date of experience: October 16, 2022
Florida
1 review
0 helpful votes
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Overall great customer service with placing the order and following up. I had 2 of my nose rings that didn't fit right because they are too large, but it seems like it would be more of a hassle to return them.

Date of experience: November 12, 2022
North Carolina
1 review
0 helpful votes
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Great!
November 13, 2022

Great! I love shopping on this website for all of my body jewelry

Date of experience: November 12, 2022
Texas
2 reviews
0 helpful votes
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Fun, easy, plus I like the different styles available, which is good because I am very picky & new to getting piercings

Date of experience: November 12, 2022
New Jersey
2 reviews
0 helpful votes
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Fast shipping great
November 13, 2022

Fast shipping great. Sometimes hard to search my parameters on site

Date of experience: November 12, 2022
Virginia
2 reviews
0 helpful votes
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Didn't like that both sides of the rings Didn't come off

Date of experience: November 12, 2022