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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,516 reviews

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Alabama
1 review
0 helpful votes
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I have nothing to add
November 15, 2022

I have nothing to add. Enjoyed the jewelry thanks!

Date of experience: November 15, 2022
California
1 review
0 helpful votes
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I got what i ordered and it came on time. Good deal with the discount

Date of experience: November 15, 2022
Ohio
1 review
0 helpful votes
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The quality, ease of ordering, discount codes and customer service keep me coming back. Also variety of jewelry.

Date of experience: November 15, 2022

I've ordered from BodyCandy several times and love...
January 22, 2022
Previous review

I've ordered from BodyCandy several times and love their products. If there's ever a problem, their customer service always makes it right.

Date of experience: January 22, 2022

Easy to use website, wide variety of jewelry and great...
October 20, 2021
Previous review

Easy to use website, wide variety of jewelry and great quality.

Date of experience: October 20, 2021
Bahamas
1 review
0 helpful votes
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Fast, easy and I will be ordering again
November 15, 2022

Fast, easy and I will be ordering again. The material is suitable for my skin type as well, no issues.

Date of experience: November 15, 2022
Kansas
1 review
0 helpful votes
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None of the nose rings fit at all, wish you'd carry bigger ones, not everyone had a child size noise as an adult

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2022
Wisconsin
1 review
0 helpful votes
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Great products, fast delivery
November 15, 2022

Great products, fast delivery. Highly recommend. Everything looks great, exactly as pictured and described.

Date of experience: November 15, 2022
Texas
1 review
0 helpful votes
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Smooth transaction
November 15, 2022

Smooth transaction. High quality pieces. Fast shipping.

Date of experience: November 15, 2022
Australia
1 review
0 helpful votes
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I became a little overwhelmed by the sheer amount of...
December 15, 2022
Updated review

I became a little overwhelmed by the sheer amount of choice on the site. It didn't seem to load very well while browsing on my phone.

Date of experience: November 15, 2022

Having a great time scrolling through all the jewellery...
October 19, 2022
Previous review

Having a great time scrolling through all the jewellery options!

Date of experience: October 19, 2022
Utah
1 review
0 helpful votes
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Went smoothly and I'm pleased with my order and how it fits

Date of experience: November 14, 2022
Australia
1 review
0 helpful votes
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The only place I buy my body jewellery from, have been a happy customer for years

Date of experience: November 14, 2022
Connecticut
1 review
0 helpful votes
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Excellent thank you great customer service with everyone and we're prompt

Date of experience: November 14, 2022
Wisconsin
1 review
0 helpful votes
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Shipping was slow, products are cheap and have already fallen apart from normal wear. Bought these to replace the rings I had previously had in for over 3 years with no issues. Absolute waste of money and time.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2022
Tennessee
1 review
0 helpful votes
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Great jewelry with affordable prices
November 15, 2022

Great jewelry with affordable prices. I believe this is real jewelry

Date of experience: November 14, 2022
Pennsylvania
2 reviews
0 helpful votes
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Shipping was a good experience the products could have been better.

Date of experience: November 14, 2022
Michigan
1 review
0 helpful votes
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Love shopping here for all my body jewelry. Such a huge variety and affordable prices.

Date of experience: November 14, 2022
District of Columbia
1 review
0 helpful votes
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I never got one of my products I ordered and never got credit or anything for it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2022
Florida
1 review
0 helpful votes
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Great I love all of the jewelry!
November 14, 2022

Great I love all of the jewelry! It was super cheap and fast?

Date of experience: November 14, 2022
Pennsylvania
1 review
0 helpful votes
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Very nice, I have been using body candy piercings since 2020

Date of experience: November 14, 2022
California
1 review
0 helpful votes
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Love it
November 14, 2022

Love it. Came quickly. Well made. Can't wait to buy more.

Date of experience: November 14, 2022
North Carolina
1 review
0 helpful votes
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It's been so good
November 14, 2022

It's been so good. Great prices! Jewelry is so pretty and doesn't cause my ears to have reactions

Date of experience: November 14, 2022