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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,703 reviews

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Texas
1 review
0 helpful votes
Follow Cherie Q.
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Quality merchandise at affordable prices and the site is designed very nice.

Date of experience: December 3, 2022
Maryland
1 review
0 helpful votes
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Good experience
December 3, 2022

Good experience. No complaints. Thank you.
Will consider again if I want another piece of nose jewelry.

Date of experience: December 3, 2022
Massachusetts
1 review
0 helpful votes
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I do not think I recieved the correct size gauges. They were all smaller than 11 mm

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2022
Tennessee
1 review
0 helpful votes
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I had put the wrong numbers on my address and had to have it sent to the correct address and when I called the lady was very helpful and I received my items.

Date of experience: December 3, 2022
GB
1 review
0 helpful votes
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Really love my piercings, will definitely buy from here again. Pleasantly suprised with the mystery bag also, not piercings I woukd have chosen, but I really love them!

Date of experience: December 3, 2022
Mississippi
1 review
0 helpful votes
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Great selection!
December 3, 2022
Updated review

Great selection! Fast shipping and quality jewelry!

Date of experience: December 2, 2022

Easy ordering process
November 7, 2022
Previous review

Easy ordering process

Date of experience: November 7, 2022
Austria
1 review
0 helpful votes
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Okay, long delivery, I had to pay taxes, but it was worth.

Date of experience: December 2, 2022
Canada
1 review
0 helpful votes
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Love shopping here
December 2, 2022

Love shopping here. Products are awesome and always quickly delivered! Will shop again!

Date of experience: December 2, 2022
Texas
1 review
0 helpful votes
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Batman suavecito, todo muy bien y chido suavicrema

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2022
Florida
1 review
0 helpful votes
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Ordered wrong size so ordering more in correct size. Easy to order

Date of experience: December 2, 2022
Florida
1 review
0 helpful votes
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Lots to choose from
December 2, 2022

Lots to choose from. Good communication but too many emails and text from your company

Date of experience: December 2, 2022
Australia
1 review
0 helpful votes
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Such great service and such great quality products!
Also great discounts and deals!
Will shop again

Date of experience: December 2, 2022
Oklahoma
1 review
0 helpful votes
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I love how affordable body candy is, and si many styles to choose from.

Date of experience: December 2, 2022
Canada
1 review
0 helpful votes
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Good selection great prices very easy to follow my order until I received it

Date of experience: December 1, 2022
Texas
1 review
0 helpful votes
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It's cute thank you, it also came pretty fast too.

Date of experience: December 1, 2022
Georgia
1 review
0 helpful votes
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The best jewelry to have!
December 2, 2022

The best jewelry to have! The shipping was quick! I would recommend it to everybody.

Date of experience: December 1, 2022
Tennessee
1 review
0 helpful votes
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Quick & efficient
December 1, 2022

Quick & efficient. Easy to order. Item was also on sale.

Date of experience: December 1, 2022
KR
1 review
0 helpful votes
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One of the flower labarets broke when I tried to twist it apart. The Opal internal thread labret will also not open. More than that though, I'm busy. I really did not like all the constant emails asking for a review every day.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2022
Texas
1 review
0 helpful votes
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I like the site
December 1, 2022

I like the site. The customer service is good. Like the product selection.

Date of experience: December 1, 2022
Texas
1 review
0 helpful votes
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I love all the jewelery I got.i have extremely sensitive skin and I can wear everything from the site without issue

Date of experience: December 1, 2022