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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

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50,650 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Was hard to put in but I believe that was my fault

Date of experience: December 4, 2022
Pennsylvania
2 reviews
0 helpful votes
Follow Helen A.
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The jewelry was shipped in a timely fashion very pleased

Date of experience: December 4, 2022
Nevada
1 review
0 helpful votes
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The jewelry seems high quality and is accurate to how it's advertised online.

Date of experience: December 4, 2022
Pennsylvania
1 review
0 helpful votes
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Shipping was fast and items as described. The quality is good and the styles are nice.

Date of experience: December 4, 2022
New Jersey
1 review
0 helpful votes
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Everything was bad quality one Septum didn't even have two balls only one

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2022
Michigan
1 review
0 helpful votes
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This is the only website I have ever ordered nose, daith and navel jewelry from and I absolutely love them! I've ordered from them multiple times and never had an issue with any of my orders. Shipping is fast. Quality is great. But the best part… it's affordable! I love this site and will definitely continue to rock my Body Candy jewelry and tell everyone about them.

Date of experience: December 3, 2022
Minnesota
1 review
0 helpful votes
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Good service as far as speed
December 4, 2022

Good service as far as speed. Two of my rings looked like they were the exact same so there may of been a mix up. Over all though pretty happy

Date of experience: December 3, 2022
Maine
1 review
0 helpful votes
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Unfortunately these were too small for me but they're very cute and I wished they had fit.

Date of experience: December 3, 2022
Illinois
1 review
0 helpful votes
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It's always a smooth transaction
December 4, 2022

It's always a smooth transaction. Never have had any issues with my orders.

Date of experience: December 3, 2022
New York
1 review
0 helpful votes
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It wasn't good
December 4, 2022

It wasn't good. Nothing was like it was said. It auto corrected my addresses and got delivered somewhere else. I would not recommend

Date of experience: December 3, 2022
Illinois
1 review
0 helpful votes
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Easy to order online and had no issues finding what I was looking for.

Date of experience: December 3, 2022
Texas
1 review
0 helpful votes
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Quality merchandise at affordable prices and the site is designed very nice.

Date of experience: December 3, 2022
Maryland
1 review
0 helpful votes
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Good experience
December 3, 2022

Good experience. No complaints. Thank you.
Will consider again if I want another piece of nose jewelry.

Date of experience: December 3, 2022
Massachusetts
1 review
0 helpful votes
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I do not think I recieved the correct size gauges. They were all smaller than 11 mm

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2022
Tennessee
1 review
0 helpful votes
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I had put the wrong numbers on my address and had to have it sent to the correct address and when I called the lady was very helpful and I received my items.

Date of experience: December 3, 2022
GB
1 review
0 helpful votes
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Really love my piercings, will definitely buy from here again. Pleasantly suprised with the mystery bag also, not piercings I woukd have chosen, but I really love them!

Date of experience: December 3, 2022
Mississippi
1 review
0 helpful votes
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Great selection!
December 3, 2022
Updated review

Great selection! Fast shipping and quality jewelry!

Date of experience: December 2, 2022

Easy ordering process
November 7, 2022
Previous review

Easy ordering process

Date of experience: November 7, 2022
Austria
1 review
0 helpful votes
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Okay, long delivery, I had to pay taxes, but it was worth.

Date of experience: December 2, 2022
Canada
1 review
0 helpful votes
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Love shopping here
December 2, 2022

Love shopping here. Products are awesome and always quickly delivered! Will shop again!

Date of experience: December 2, 2022
Texas
1 review
0 helpful votes
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Batman suavecito, todo muy bien y chido suavicrema

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2022