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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,558 reviews

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California
1 review
0 helpful votes
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You overload my inbox
December 8, 2022

You overload my inbox- slow down to maybe one mail per day?

Date of experience: December 7, 2022
Washington
1 review
0 helpful votes
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Their products are very cheap and you get what you pay for, but they have amazing customer service.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 7, 2022
Maine
1 review
0 helpful votes
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Always have a great experience
December 8, 2022

Always have a great experience. Everything ships on time or sooner! Good quality.

Date of experience: December 7, 2022
Canada
1 review
0 helpful votes
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Great, Its been my third time ordering. No regrets

Date of experience: December 7, 2022
Australia
1 review
0 helpful votes
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It was ok, lots of products but maybe not the best quality as I have seen with my first order

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 7, 2022
Texas
1 review
0 helpful votes
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I have ordered many things from this company and everything has always been sent in a timely fashion, never damaged and high quality items.

Date of experience: December 7, 2022
Arizona
1 review
0 helpful votes
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Good and easy to shop on and has tons of different products

Date of experience: December 7, 2022
Illinois
1 review
0 helpful votes
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Love the color they're perfect!
December 7, 2022

Love the color they're perfect! Came in a timely manner and packaged perfectly

Date of experience: December 7, 2022
California
1 review
0 helpful votes
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Easy website to use, and I like the jewelry a lot, but the emails from Body Candy are constant. I block one email and then a different email from a different body candy account pops up. I've probably gotten 30+ emails from different accounts in the span of 15 days.

Date of experience: December 7, 2022
Georgia
1 review
0 helpful votes
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Great experience!
December 7, 2022

Great experience! Delivered on time, highly recommend.

Date of experience: December 7, 2022
Florida
1 review
0 helpful votes
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I ordered a regular nipple barbell a while back after my ball popped off in the shower. Not only did it look EXACTLY the same as my other ones, but the quality is good too. I have never had problems with them. I also accidentally put in an old address of mine in my shipment information and the customer service team was able to help me get situated and sent me my order to my correct address. Highly recommend!

Date of experience: December 7, 2022
Illinois
1 review
0 helpful votes
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Great products
December 7, 2022

Great products. Quick shipping. Friendly follow-up.

Date of experience: December 7, 2022
Canada
1 review
0 helpful votes
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I love the variety and good prices and good quality too. I will definitely order again in the future

Date of experience: December 6, 2022
Wisconsin
1 review
0 helpful votes
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Eazy breezy simple great stuff happy fabulous however I don't appreciate constant emails bothering me for a review thank you come again

Date of experience: December 6, 2022
Canada
1 review
0 helpful votes
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I always love ordering my piercing jewelry from here it's a good price for good quality

Date of experience: December 6, 2022
Texas
1 review
0 helpful votes
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I love the nipple rings I got, I just wish they had more of a titanium nipple ring selection.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2022
Indiana
1 review
0 helpful votes
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I like my item it come fast I didn't expected to be here the soon is a good material and good size love it

Date of experience: December 6, 2022
Canada
1 review
0 helpful votes
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No hinge so you just have to bend the metal to use them which could lead to weakening it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2022
Ohio
1 review
0 helpful votes
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I like the store, site and merchandise. I would let others know about your site.

Date of experience: December 6, 2022
Montana
1 review
0 helpful votes
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Great!
December 6, 2022

Great! Although the tracking didn't work I still got my package.

Date of experience: December 6, 2022