Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,571 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Evan S.
Unfollow Evan S.
Share Review
Report Review

The products were amazing but the constant nagging for a review, of which felt like every other day I'd get an email, makes me reconsider shopping here again. If I want to leave a review, I will. Thank you.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2022
Wisconsin
1 review
0 helpful votes
Follow Alexander E.
Unfollow Alexander E.
Share Review
Report Review

Arrived in a timely manner
December 12, 2022

Arrived in a timely manner. The item itself was fine, but after a bit of wear, the metal turned a copper color.

Date of experience: December 11, 2022
Minnesota
1 review
0 helpful votes
Follow Samantha P.
Unfollow Samantha P.
Share Review
Report Review

Helpful and responsive, my question was answered in a simple, concise way

Date of experience: December 11, 2022
Pennsylvania
1 review
0 helpful votes
Follow Theresa E.
Unfollow Theresa E.
Share Review
Report Review

I had a good experience, I would buy from here again.

Date of experience: December 11, 2022
Tennessee
1 review
0 helpful votes
Follow Sad N.
Unfollow Sad N.
Share Review
Report Review

Don't buy body jewelry from the internet, there is no support and recourse for when they screw it up

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2022
Canada
1 review
0 helpful votes
Follow Miranda E.
Unfollow Miranda E.
Share Review
Report Review

Not bad
December 12, 2022

Not bad. The thirst for customer feedback is annoying

Date of experience: December 11, 2022
Canada
1 review
0 helpful votes
Follow Ted K.
Unfollow Ted K.
Share Review
Report Review

Pleasant but not pushy, interesting, fun products!

Date of experience: December 11, 2022
Canada
1 review
0 helpful votes
Follow Megan S.
Unfollow Megan S.
Share Review
Report Review

Delivery was very fast and quality of the rings were amazing! Will be ordering more

Date of experience: December 11, 2022
New York
1 review
0 helpful votes
Follow patricia E.
Unfollow patricia E.
Share Review
Report Review

Love it, works well and doesn't cause irritation. Perfect for sensitive skin

Date of experience: December 11, 2022
Illinois
1 review
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

Happy with it
December 11, 2022

Happy with it. Looks beautiful.
Customer service has always been pretty good and they often email you fast after you have an issue or any questions.

Date of experience: December 11, 2022
New York
1 review
0 helpful votes
Follow Cheyenne Z.
Unfollow Cheyenne Z.
Share Review
Report Review

Has every kind of piercing jewelry I was looking for.

Date of experience: December 11, 2022
North Carolina
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review

Was easy to navigate the site
December 11, 2022

Was easy to navigate the site. Lots of items to choose from

Date of experience: December 11, 2022
Virginia
1 review
0 helpful votes
Follow Crystal Y.
Unfollow Crystal Y.
Share Review
Report Review

Experience was good
December 11, 2022

Experience was good. Like it. They have nice stuff

Date of experience: December 11, 2022
Florida
1 review
0 helpful votes
Follow Tracy K.
Unfollow Tracy K.
Share Review
Report Review

I have ordered through Body Candy multiple times and have never had any issues with my orders or the products.

Date of experience: December 11, 2022
Australia
1 review
0 helpful votes
Follow Laurelle M.
Unfollow Laurelle M.
Share Review
Report Review

Great range
December 11, 2022

Great range. Good prices. Easy to order. Delivery to Australia took a month, but finally arrived safely.

Date of experience: December 11, 2022
Texas
1 review
0 helpful votes
Follow roanda P.
Unfollow roanda P.
Share Review
Report Review

It was amazing thank you sm!
December 11, 2022

It was amazing thank you sm! They are very very great quality

Date of experience: December 10, 2022
Ohio
1 review
0 helpful votes
Follow Janine S.
Unfollow Janine S.
Share Review
Report Review

Didn't receive first order so second order was shipped and I received it

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2022
Kansas
1 review
0 helpful votes
Follow Julie E.
Unfollow Julie E.
Share Review
Report Review

Just didn't like the hoop
December 10, 2022

Just didn't like the hoop. Not what I was expecting

Date of experience: December 10, 2022
Texas
1 review
0 helpful votes
Follow Brenda U.
Unfollow Brenda U.
Share Review
Report Review

Did not like the ads trying to sell extra after I checked out

Date of experience: December 10, 2022
Pennsylvania
1 review
0 helpful votes
Follow Ashyr R.
Unfollow Ashyr R.
Share Review
Report Review

The delivery time was super quick, and the packaging is nice. The website layout, however, is a bit confusing and hard to navigate- and sometimes I can't find things on here that I know exist.
I can't speak on the quality of all of the jewelry I bought, as I've only just changed my tongue bar out since it's a newer piercing- but the one I did try happened to break as I was trying to put it in.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2022