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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,578 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Shipped fast and prices were nice just wish I could wear both sets of gauges that were ordered.

Date of experience: December 12, 2022
Montana
1 review
0 helpful votes
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I like that my order arrived quickly
December 13, 2022

I like that my order arrived quickly. And the quality and price are perfect

Date of experience: December 12, 2022
Virginia
1 review
0 helpful votes
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Happy with my experience, will probably be ordering some more jewelry in the future for my other piercings

Date of experience: December 12, 2022
Tennessee
1 review
0 helpful votes
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They were perfectly packaged and intact
December 13, 2022

They were perfectly packaged and intact. It had all the rings despite there being so many but I did make the mistake of ordering the wrong size. Instead of getting my ears sized I just asked my friend so no blame on the company. They were great it was 100% my fault. I definitely recommend them since it's my first purchase!

Date of experience: December 12, 2022
Tennessee
1 review
0 helpful votes
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Great experience!
December 13, 2022

Great experience! Thank you! Beautiful plugs! Super easy to order.

Date of experience: December 12, 2022
Alabama
1 review
0 helpful votes
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It was good
December 13, 2022

It was good. Got what i ordered quick and it was high quality

Date of experience: December 12, 2022
Washington
1 review
0 helpful votes
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Wasn't exactly what I was expecting because I thought they were kits, I was going to use them to gauge with. And the pink ones were smaller than I would have liked because I thought again that it was a kit with multiple sizes. But it's cool I wear the pink ones and am still trying to gauge big enough to fit the black ones. But they were good quality none the less. I'm sure I'm just blind and missed it but maybe in the future make it more clear at least what size your buying?

I could have done without the 100 different emails to get me to review after I'm 90% sure I already did. That got a little irritating but I'll still probably come back here next time I want jewelry

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2022
Virginia
1 review
0 helpful votes
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Everything looked great and it came right on time. And I'm always so pleased that things look truly as h see them online as in person

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2022
Florida
1 review
0 helpful votes
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Good experience overall
December 12, 2022

Good experience overall. I would purchase again at a future date.

Date of experience: December 12, 2022
Nebraska
1 review
0 helpful votes
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So far has been great
December 12, 2022
Updated review

So far has been great. Products are a nice quality

Date of experience: December 12, 2022

Easy shopping and very affordable
December 29, 2021
Previous review

Easy shopping and very affordable

Date of experience: December 28, 2021
California
1 review
0 helpful votes
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My item came just in time for Thanksgiving. Very happy with my order

Date of experience: December 12, 2022
Minnesota
1 review
0 helpful votes
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It was easy to find earrings
December 12, 2022

It was easy to find earrings. But it's not super clear when you type in conch in the search bar, there are so many other earrings that aren't for conch that show up and that's why I thought the 2 hoop ones I got was for conch. Cause they showed up when I typed in conch and they are clearly not for conch

Date of experience: December 12, 2022
Texas
1 review
0 helpful votes
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Great prices but finding the hidden gems can be a bit difficult.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2022
New York
1 review
0 helpful votes
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Fast shipping, wide range of options, sometimes the...
December 12, 2022
Updated review

Fast shipping, wide range of options, sometimes the designs don't look as good in person but that doesn't happen that often. I buy all my nose studs here

Date of experience: December 12, 2022

Quick, easy, styles sorted nicely
November 15, 2022
Previous review

Quick, easy, styles sorted nicely

Date of experience: November 15, 2022
Nevada
1 review
0 helpful votes
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Honestly it was a smooth and nice experience. And I love everything I got.

Date of experience: December 12, 2022
Canada
1 review
0 helpful votes
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I am so glad!
December 12, 2022

I am so glad! The quality of the products is so good

Date of experience: December 12, 2022
Canada
1 review
0 helpful votes
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One item was not shipped
December 12, 2022

One item was not shipped. Everything else was fine.

Date of experience: December 12, 2022
New York
1 review
0 helpful votes
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I always buy from this site when I need something.

Date of experience: December 12, 2022
GB
1 review
0 helpful votes
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Lovey earrings, I'll definitely be ordering again.

Date of experience: December 12, 2022
Australia
1 review
0 helpful votes
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Haven't been Abel to try it on someone yet but I have got it and it works

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2022