Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,566 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Abi D.
Unfollow Abi D.
Share Review
Report Review

I love body candy
December 26, 2022

I love body candy. I've ordered from them 5+ times and love every single thing I've gotten.

Date of experience: December 25, 2022
California
1 review
0 helpful votes
Follow Kirt F.
Unfollow Kirt F.
Share Review
Report Review

Easy mobile shopping and fast delivery!
December 26, 2022

Easy mobile shopping and fast delivery! I really appreciate that they follow up to see if everything is alright. Quality is great

Date of experience: December 25, 2022
Washington
1 review
0 helpful votes
Follow Beauregard V.
Unfollow Beauregard V.
Share Review
Report Review

I was really dissatisfied with my products but customer service was great, they replaced my stuff for free

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2022
Canada
1 review
0 helpful votes
Follow james G.
Unfollow james G.
Share Review
Report Review

Quick service fast delivery lots to chose from great prices

Date of experience: December 25, 2022
Jamaica
1 review
0 helpful votes
Follow Annaleisha L.
Unfollow Annaleisha L.
Share Review
Report Review

They kept me informed every step of the way as to when my order was gonna be delivered and so on. Overall great experience and would definitely recommend 10/10

Date of experience: December 25, 2022
Canada
1 review
0 helpful votes
Follow Myriam M.
Unfollow Myriam M.
Share Review
Report Review

I like my items but I don't really like the nagging for feedback on the customer experience

Date of experience: December 25, 2022
Kansas
1 review
0 helpful votes
Follow Elise R.
Unfollow Elise R.
Share Review
Report Review

I will not be ordering from Body Candy again. The ball was broken on one piece and the star was too small for my piercings. Jewelry is poorly made.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2022
GB
1 review
0 helpful votes
Follow William J.
Unfollow William J.
Share Review
Report Review

Great customer service but I ordered products at the start of December (From the UK) AND bought VIP order processing but it still took until 20th December to arrive.

Date of experience: December 25, 2022
Wisconsin
1 review
0 helpful votes
Follow Andrea R.
Unfollow Andrea R.
Share Review
Report Review

Easy, quick, and exactly what I wanted!
December 26, 2022

Easy, quick, and exactly what I wanted! Shipped quick, too... Thanks so much!

Date of experience: December 25, 2022
KR
1 review
0 helpful votes
Follow Ireland Q.
Unfollow Ireland Q.
Share Review
Report Review

N/A……………………………………………….:….:::::.:…………………………………………

Date of experience: December 25, 2022
Ohio
1 review
0 helpful votes
Follow Nancy P.
Unfollow Nancy P.
Share Review
Report Review

My bodycandy jewelry
December 26, 2022

My bodycandy jewelry. Normally I am very sensitive to most jewlery. So far I have had no issues.

Date of experience: December 25, 2022
Iowa
1 review
0 helpful votes
Follow Kaylee Q.
Unfollow Kaylee Q.
Share Review
Report Review

Everything received was great except for the tongue barbell. I only wore it once and it's green coating chipped off within one day, which has lead to me trying to re-heal a painful and infected tongue.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2022
Canada
1 review
0 helpful votes
Follow Mark R.
Unfollow Mark R.
Share Review
Report Review

No problems as far as ordering
December 26, 2022

No problems as far as ordering. Everything went smoothly on that end.

Date of experience: December 25, 2022
Washington
1 review
0 helpful votes
Follow Lexis S.
Unfollow Lexis S.
Share Review
Report Review

I had a good experience!
December 26, 2022

I had a good experience! Love my new jewelry! They're beautiful.

Date of experience: December 25, 2022
California
1 review
0 helpful votes
Follow Stepfaney Z.
Unfollow Stepfaney Z.
Share Review
Report Review

Overall good experience; a variety of options to choose from.

Date of experience: December 25, 2022
South Carolina
1 review
0 helpful votes
Follow Sheri B.
Unfollow Sheri B.
Share Review
Report Review

Good products so far
December 26, 2022

Good products so far. My daughter has purchased several times in the past and these are gifts for her. She will be the judge.

Date of experience: December 25, 2022
Canada
1 review
0 helpful votes
Follow Jenny C.
Unfollow Jenny C.
Share Review
Report Review

!
December 26, 2022

!

Date of experience: December 25, 2022
New Hampshire
1 review
0 helpful votes
Follow Jessica Q.
Unfollow Jessica Q.
Share Review
Report Review

The clasp on the necklace was broken so I'm not able to wear it.

Date of experience: December 25, 2022
North Carolina
1 review
0 helpful votes
Follow Jacey K.
Unfollow Jacey K.
Share Review
Report Review

You guys are always great
December 25, 2022

You guys are always great. Your emails are fun and your products are constantly refreshing.

Date of experience: December 25, 2022
Georgia
2 reviews
0 helpful votes
Follow Rip L.
Unfollow Rip L.
Share Review
Report Review

Was sent the wrong piercing and it was replaced very quickly

Date of experience: December 25, 2022