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Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I love body candy. I've ordered from them 5+ times and love every single thing I've gotten.
Easy mobile shopping and fast delivery! I really appreciate that they follow up to see if everything is alright. Quality is great
I was really dissatisfied with my products but customer service was great, they replaced my stuff for free
Quick service fast delivery lots to chose from great prices
They kept me informed every step of the way as to when my order was gonna be delivered and so on. Overall great experience and would definitely recommend 10/10
I like my items but I don't really like the nagging for feedback on the customer experience
I will not be ordering from Body Candy again. The ball was broken on one piece and the star was too small for my piercings. Jewelry is poorly made.
Great customer service but I ordered products at the start of December (From the UK) AND bought VIP order processing but it still took until 20th December to arrive.
Easy, quick, and exactly what I wanted! Shipped quick, too... Thanks so much!
My bodycandy jewelry. Normally I am very sensitive to most jewlery. So far I have had no issues.
Everything received was great except for the tongue barbell. I only wore it once and it's green coating chipped off within one day, which has lead to me trying to re-heal a painful and infected tongue.
No problems as far as ordering. Everything went smoothly on that end.
I had a good experience! Love my new jewelry! They're beautiful.
Overall good experience; a variety of options to choose from.
Good products so far. My daughter has purchased several times in the past and these are gifts for her. She will be the judge.
The clasp on the necklace was broken so I'm not able to wear it.
You guys are always great. Your emails are fun and your products are constantly refreshing.
Was sent the wrong piercing and it was replaced very quickly
Answer: Mine took 8 days including the weekend. Sometimes you can't track your order, call them if you're concerned.
Answer: Call them. Email responses take forever. Slow customer service.
Answer: They usually send them like a "regular mail" so the traking number may not work. Still if you send them a message trough facebook they will reply and try to help you. I had a really good experience with them. Hope you get your nose rings soon.
Answer: Who needs your card? Yes you can trust them, bought there more than once

