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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,558 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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It was fine!
December 25, 2022

It was fine! I love body candy. I love the deals y'all always have.

Date of experience: December 24, 2022
California
1 review
0 helpful votes
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Had what I needed, fast shipping, received shipping a few days after ordering.

Date of experience: December 24, 2022
Canada
1 review
0 helpful votes
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Awesome, except for the continuous contact after the fact.

Date of experience: December 24, 2022
Colorado
1 review
0 helpful votes
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Thank you so much for these great nipple rings! They are so cute

Date of experience: December 24, 2022
Canada
1 review
0 helpful votes
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Good selection & a lot of variety
December 24, 2022
Updated review

Good selection & a lot of variety.
Delivery took a bit long but i didn't know the actually time of arrival.

Date of experience: December 24, 2022

Love it
December 23, 2022
Previous review

Love it. Really easy. Too many to choose from which is good.

Date of experience: December 23, 2022
Wyoming
1 review
0 helpful votes
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Ok
December 24, 2022

Ok. Not as high strength as would have liked. Don't really work

Date of experience: December 24, 2022
Nevada
1 review
0 helpful votes
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My experience was ok
December 24, 2022

My experience was ok. Not fabulous but not horrible, literally just ok.

Date of experience: December 24, 2022
California
1 review
0 helpful votes
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Experience was amazing but one of the piercings broke a day after i got them :(

Date of experience: December 24, 2022
North Carolina
1 review
0 helpful votes
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Love body candy jewelry and the prices are great! Also, the customer service is top notch as constantly following up and checking on customer satisfaction

Date of experience: December 23, 2022
Colorado
1 review
0 helpful votes
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Every item I've ever gotten from Body Candy has always been of good quality. Also the shipping is usually pretty quick

Date of experience: December 23, 2022
Arkansas
2 reviews
0 helpful votes
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Had to return items to small..
December 24, 2022

Had to return items to small. Needed a 20 gauge and 9rdered a 22 gauge no big deal. But don't care for how you do ur returns

Date of experience: December 23, 2022
Ohio
1 review
0 helpful votes
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Very great experience
December 24, 2022

Very great experience. Loved the jewelry and transit updates

Date of experience: December 23, 2022
New York
1 review
0 helpful votes
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Good as always, the jewelry is always high quality

Date of experience: December 23, 2022
Kentucky
1 review
0 helpful votes
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I love body candy jewelry and will always buy from...
December 24, 2022
Updated review

I love body candy jewelry and will always buy from you guys!

Date of experience: December 23, 2022

Amazing jewelry and excellent service
March 3, 2022
Previous review

Amazing jewelry and excellent service

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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I drunkenly purchased these whilst hanging out with my spouse and mother-in-law. The delivery was kind of a surprise present. I've gotten lots of compliments on my new plugs. Win-win.

Date of experience: December 23, 2022
Ohio
1 review
0 helpful votes
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10/10
December 23, 2022

10/10. I could make this 9 out of 10 because the constant need for reassurance afterwards is a little annoying I received my stuff you would have known if I didn't all is good. These products are always reliable they should know this getting 800 emails asking if I received my stuff is annoying again I would have said something if I didn't.

Date of experience: December 23, 2022
Florida
1 review
0 helpful votes
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It was great, I got fast shipping and great jewelry

Date of experience: December 23, 2022
Pennsylvania
1 review
0 helpful votes
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Fairly happy with my purchase but I wish the cuff part of one earring was made of better metal so it didn't turn me green.

Date of experience: December 23, 2022
Rhode Island
1 review
0 helpful votes
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I had a good experience and like the products I got

Date of experience: December 23, 2022
Texas
1 review
0 helpful votes
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I put a lot of time into my order to be only happy with 2 things is a bummer

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 23, 2022