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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,557 reviews

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Minnesota
1 review
0 helpful votes
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I wish there were more sizing options, because some of the septum jewelry wasn't as wide as I'd like it. Aside from that, I had a very good experience and will likely buy from BodyCandy again.

Date of experience: December 30, 2022
New Zealand
1 review
0 helpful votes
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Received my order quickly considering the Christmas rush. Thank You

Date of experience: December 30, 2022
Colorado
1 review
0 helpful votes
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I have never had a bad experience with body candy and I don't think I will ever have a bad experience

Date of experience: December 30, 2022
Texas
1 review
0 helpful votes
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Everything was fine
December 31, 2022

Everything was fine. First time to order and I like what I ordered!

Date of experience: December 30, 2022
Minnesota
1 review
0 helpful votes
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Was not informed before shipping that part of my order was unavailable, and was sent a random belly button piercing. They sent me a new piece of nose jewelry as a replacement, but it was unfortunately the piece that made me place the order that was unavailable. Still, amazing customer service and fast replacement after they were notified!

Date of experience: December 30, 2022
New York
1 review
0 helpful votes
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This is my second order, customer service was great, which is why I choose to place another. :)

Date of experience: December 30, 2022
California
1 review
0 helpful votes
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Yes I did order through bodycandy and my order did arrive

Date of experience: December 30, 2022
Colorado
1 review
0 helpful votes
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I love my plugs
December 30, 2022

I love my plugs. Thank you so much. I love the color and weight of the plugs. Although I wish there was more to choose from of the site.

Date of experience: December 30, 2022
Florida
1 review
0 helpful votes
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10/10 sorry I'm not going to write a 50 character review this was the worst part of this plz don't make me do this again I like this site

Date of experience: December 30, 2022
New York
1 review
0 helpful votes
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My original order was never shipped
January 29, 2023

My original order was never shipped. Then one of the rings wasn't available and the next two replacements I chose also weren't available. So I requested a refund and got only three rings rather than my originally intend four, and my package was sent out a whole 3 weeks late. Overall bad experience and I don't think I will order from BodyCandy again (which is sad because I've ordered from them a handful of times in the past).

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2022
California
1 review
0 helpful votes
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I love body jewelry!
December 30, 2022
Updated review

I love body jewelry! It looks super hot. I and my spouse appreciate the visuals.

Date of experience: December 30, 2022

Easy to order, fast shipping
December 6, 2022
Previous review

Easy to order, fast shipping

Date of experience: December 6, 2022
Canada
1 review
0 helpful votes
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First time customer, will definitely be buying more products in the feature as prices were amazing and fast delivery!

Date of experience: December 30, 2022
Canada
1 review
0 helpful votes
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My stuff arrived quickly and everything looks like the pictures. I love getting stuff from body candy thanks

Date of experience: December 30, 2022
North Carolina
1 review
0 helpful votes
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Shopping/shipping went good
December 30, 2022

Shopping/shipping went good. Beautiful nipple ring selection.

Date of experience: December 30, 2022
Virginia
1 review
0 helpful votes
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It was easy to order and received my merchandise quickly

Date of experience: December 30, 2022
Colorado
1 review
0 helpful votes
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It was great and I received them in a timely manner :)

Date of experience: December 30, 2022
Texas
1 review
0 helpful votes
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BodyCandy always provides beautiful jewelry for great prices as well as great packaging and delivery speeds

Date of experience: December 29, 2022
Florida
1 review
0 helpful votes
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Received products ordered in a timely manner and very satisfied with quality. I will definitely be a repeat shopper.

Date of experience: December 29, 2022
California
1 review
0 helpful votes
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I've never been upset or dissatisfied with any of my orders from this site. All of my order arrive on time and are affordable.

Date of experience: December 29, 2022
Texas
1 review
0 helpful votes
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Super easy to find what I was looking for! Absolutely will be buying more again!

Date of experience: December 29, 2022