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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,555 reviews

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Minnesota
1 review
0 helpful votes
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I was able to get a really good deal and it arrived in a timely manner

Date of experience: January 2, 2023
Wisconsin
1 review
0 helpful votes
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Love the jewelry, it all arrived on time, super pretty

Date of experience: January 1, 2023
Canada
1 review
0 helpful votes
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Good experience overall
January 2, 2023

Good experience overall. UPS said they had delivered my package days before it was actually delivered. Luckily I still got everything on time! Customer service was so kinda and replief to my email right away.

Date of experience: January 1, 2023
Wisconsin
1 review
0 helpful votes
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Love it so much it was awesome exactly what i wanted

Date of experience: January 1, 2023
New Mexico
1 review
0 helpful votes
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Easy to navigate site, lots of options for allergies

Date of experience: January 1, 2023
New York
1 review
0 helpful votes
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Amazing, the jewelry is perfect and looks great on me, and delivery/shipping was swift.

Date of experience: January 1, 2023
Colorado
1 review
0 helpful votes
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Good products, fast delivery 10/10 would shop again

Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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Jewelry arrived fast and clean, i liked the quality of the metal

Date of experience: January 1, 2023
North Dakota
1 review
0 helpful votes
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It's really hard to navigate the website. The filters don't filter out divergent sizes if you go by size and/or don't bring up anything in the size you are looking for. You just have to come through every page. It's very annoying. Shipping took a while and the tracking didn't work. Tracking number never updated to say where the package was and it showed up like a week or more late.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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Great quality, fits great, the colors were perfect

Date of experience: January 1, 2023
Indiana
1 review
0 helpful votes
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This is the only site I use to buy body jewelry. It's easy to navigate and I get my stuff in a timely manner.

Date of experience: January 1, 2023
Minnesota
1 review
0 helpful votes
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Good experience with fast shipping all went well and no bad experiences

Date of experience: January 1, 2023
Washington
1 review
0 helpful votes
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BodyCandy is an easy to navigate online jewelry store that has every type of jewelry one could ask for!

Date of experience: December 31, 2022
Ohio
2 reviews
0 helpful votes
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Always have a great experience
January 1, 2023

Always have a great experience. Fast shipping after order is placed.

Date of experience: December 31, 2022
Texas
1 review
0 helpful votes
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Very pleased with my order experience, will be purchasing from your website again sometime down the line.

Date of experience: December 31, 2022
Colorado
1 review
0 helpful votes
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Good product great price what more can you ask for

Date of experience: December 31, 2022
Arkansas
1 review
0 helpful votes
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BodyCandy is the only place I purchase body jewelry from. As always, it was easy to find what I needed, easy to checkout, and I received my order in a timely manner.

Date of experience: December 31, 2022
Ohio
1 review
0 helpful votes
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I was able to find everything I wanted and found some things that were not on my list. The filters worked wonders.

Date of experience: December 31, 2022
Georgia
1 review
0 helpful votes
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Fast!
December 31, 2022

Fast! Unbeatable price! Would give 10 stars! Will always recommend to friends

Date of experience: December 31, 2022
Minnesota
1 review
0 helpful votes
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I wish there were more sizing options, because some of the septum jewelry wasn't as wide as I'd like it. Aside from that, I had a very good experience and will likely buy from BodyCandy again.

Date of experience: December 30, 2022