On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
They have a really good selection of piercings to choose from and they also various sizes of piercings for those who have gauged theirs
Ordering was easy and delivery was quick. But I'm not happy that I can't wear it because the material it's made with made my nose super soar.
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
I've used this site to purchase my piercings and now I'm using it to purchase my daughters piercings they have a wide selection at reasonable prices
Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!
Super easy to navigate the website. Gorgeous choices, although would like to see more anodized rose gold jewelry. Still, experience was wonderful!
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
Everything I was looking for was super easy to find. The selection is fabulous!
I've ordered from BodyCandy repeatedly for many years now, and will continue to do so. Wonderful service, unbeatable prices, and fast shipping.
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
I love buying from body Candy. They have tons of cute jewelry to choose from, and great prices and sales! Oh and the surprise credit for more body Candy jewelry! Love it
Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!
I have quite a few pieces from body Candy, nose ring and labrets. I love them all. Super cute and great quality
I bought twice from the website and both times reached out to the customer service team for different questions and they were immediately responsive and answered my questions. I like that body candy only has quality piercings so I know I won't get allergies and my piercings will heal quickly.
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
I have ordered from bc for over 10 years, will keep coming back. Always satisfied with purchases and quality jewelry.
So far so good You guys use USPS I appreciate that A lot of companies out there right now or using these third party never heard of companies that $#*! my orders up constantly so I appreciate that
I ordered two mystery bags recently because of the half off of jewelry sale but. My mystery bag I received two days ago has one septum ring that is exactly the same from the one I purchased a week before. What is the return policy
We saw your review and are sorry to hear about your experience. Please email our support team at [email protected], and we’ll work quickly to make things right.
Shopping experience was super pleasant and an abundance of options to pick from. Shipping was faster than expected which was a huge plus in my book. All the items I received were extremely well made, however I just had an issue with one of the items. I will definitely order again!
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
Ordering from BodyCandy is easy, affordable, and super quick. I love the variety in jewelry and as someone who's sensitive to metals it's nice to actually have a bunch of cute options
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
I've had way more luck with this jewelry then any other place I've base jewelry from, it's high quality and wonderful for sensitive skin
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
The experience with body candy is always great. I've never had any issues and always got exactly what I asked for. Highly recommend.
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
All the jewelers I've bought has been exactly what I ordered. One nose ring arrived slightly damaged but still worked fine. The shipping and processing time was very slow tho
Shipping took longer than expected from such large company, and the product quality was overall worse than just about any other jewelry I own.
We noticed your recent review and are so sorry to hear that your experience didn’t go as expected. We truly value your feedback and want to make things right.
Please reach out to our customer service team at [email protected]
So we can personally assist you and help resolve the issue as quickly as possible.
Thank you for giving us the chance to make it up to you.
A lot of great choices. Fast processing and delivery. Overall I've never had a bad experience except with one navel ring that broke right away. Everything else I've ever ordered has been great quality.
Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!
It was very easy to manage the website, the quality is good and not too expensive to buy from them. The estimated time of arrival was on point and sometimes u get your stuff sooner.
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
It was easy and didn't do too much, plus the quality of the jewelry is good and not harmful for your piercings.
Overall I like them a lot …and overall when I order something like this from other companies it's the same issue no matter what material they claim it looks rough
We saw your review and are sorry to hear about your experience. Please email our support team at [email protected], and we’ll work quickly to make things right.
Pretty good selection except in the 3/8" length for some reason. Luckily I found a few that I liked. I didn't like the "no tracking number" part at all. I really like to track my orders especially coming from the east coast. I travel a lot and need to have my mail held frequently.
I love body candy! They have jewelry for every piercing you can think of. It's good quality and good size. Will keep shopping with them five stars
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!