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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

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50,579 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great experience
January 6, 2023

Great experience. I enjoyed the wide selection of options and coupons.

Date of experience: January 6, 2023
Michigan
1 review
0 helpful votes
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Wonderful!
January 6, 2023

Wonderful! Received items in a timely manner and they all look wonderful! Can't wait to put them on

Date of experience: January 6, 2023
Ohio
1 review
0 helpful votes
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Love the product, purchased from the online store before and loved the product!

Date of experience: January 6, 2023
Ohio
1 review
0 helpful votes
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Lots of good sales!
January 6, 2023

Lots of good sales! Good quality product for very affordable prices.

Date of experience: January 6, 2023
Washington
1 review
0 helpful votes
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Body Candy seems to be just a nother Kool on line jewelry merchant for shopping placing orders affordable for budgeting for savings thank you body Candy

Date of experience: January 6, 2023

There's really not much to say since i have discovered...
November 1, 2022
Previous review

There's really not much to say since i have discovered came across Body Candy makes shopping for jewelry accessories fun easy my fave it is convenient right to my finger tips shop pick something out order im done simple as that thank you Body Candy for your business help

Date of experience: November 1, 2022
California
1 review
0 helpful votes
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I thought the piercing were really cute then after i bought them i went to tiktok and many people were saying that the jewelry was hit or miss and cause rejection. I was hoping that wouldnt happen for me but it did.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2023
Canada
1 review
0 helpful votes
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Fast and reliable delivery
January 6, 2023

Fast and reliable delivery. Items as described and pictured.

Date of experience: January 5, 2023
Pennsylvania
1 review
0 helpful votes
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Loved everything!
January 6, 2023

Loved everything! The only issue i had was with the nose rings, theyre hard to close

Date of experience: January 5, 2023
California
1 review
0 helpful votes
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While making my order and purchasing it, it was fast and easy

Date of experience: January 5, 2023
Australia
1 review
0 helpful votes
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Easy to use website
January 6, 2023

Easy to use website. Arrived in a timely manner given it was coming to Australia

Date of experience: January 5, 2023
Michigan
1 review
0 helpful votes
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These are some really beautiful pieces that I'm happy to have purchased

Date of experience: January 5, 2023
Canada
1 review
0 helpful votes
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It arrived fast and the products were better than expected. Love this.

Date of experience: January 5, 2023
Kentucky
1 review
0 helpful votes
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Love Body Candy!
January 5, 2023

Love Body Candy! Thanks! Always great products and great service!

Date of experience: January 5, 2023
Texas
1 review
0 helpful votes
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I love the white twisted one
January 5, 2023

I love the white twisted one. I wear it all the time and they are so cheap

Date of experience: January 5, 2023
Pennsylvania
1 review
0 helpful votes
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Overall okay, some didn't fit
February 4, 2023

Overall okay, some didn't fit. Good quality jewelry.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2023
Ohio
1 review
0 helpful votes
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Fast shipping and delivery, some of the jewelry didn't last as long as I expected though

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2023
Washington
1 review
0 helpful votes
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Overall experience was amazing I will definitely be shopping with them very soon

Date of experience: January 5, 2023
Canada
1 review
0 helpful votes
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I wish I had of known the proper sizes before ordering, the rings were way too small for my septum! But overall it was a good experience

Date of experience: January 5, 2023
California
1 review
0 helpful votes
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Service was alright, I'd probably recommend in the future but I'll definitely think about it.

Date of experience: January 5, 2023
New York
1 review
0 helpful votes
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Maybe you should make sure the nose rings are packaged more secure, so they don't get damaged.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2023