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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,632 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Came on time, everything was in order
January 10, 2023

Came on time, everything was in order. No damage…………….

Date of experience: January 9, 2023
Pennsylvania
1 review
0 helpful votes
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The search engine makes it super easy to find what you want. The seem to have a piece of jewelry for everything!

Date of experience: January 9, 2023
Kansas
1 review
0 helpful votes
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I absolutely love my new septum rings every single one of them are absolutely amazing the only thing I will say is that the matte ones the paint kind of comes off but other than that it is perfectly fine.

Date of experience: January 9, 2023
Canada
1 review
0 helpful votes
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Loved all my jewelry I recommend your site to all my friends.

Date of experience: January 9, 2023
California
1 review
0 helpful votes
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Fast shipping and love the jewelry
January 9, 2023

Fast shipping and love the jewelry

I think it took like 4 days and the jewelry is always so cute thank you

Date of experience: January 9, 2023
Arizona
1 review
0 helpful votes
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Quality service for the septum jewelry that is hard to find elsewhere

Date of experience: January 9, 2023
Maine
1 review
0 helpful votes
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Super easy shopping experience and my order shipped quickly.

Date of experience: January 9, 2023
New York
2 reviews
0 helpful votes
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Great selection and price Love their products
January 9, 2023
Updated review

Great selection and price Love their products. Always on time with delivery. Good discounts!

Date of experience: January 9, 2023

Great!
November 16, 2022
Previous review

Great! Easy But I would like to know the size of the stones, if they are tiny or big?

Date of experience: November 16, 2022

Easy and good price
September 28, 2021
Previous review

Easy and good price

Date of experience: September 28, 2021
Texas
1 review
0 helpful votes
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Loved the items but are too small in size not gauge.would like to return for larger size.

Date of experience: January 8, 2023
Florida
1 review
0 helpful votes
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I am very satisfied with bodycandy
January 9, 2023

I am very satisfied with bodycandy. I have ordered from this company several times. They keep me coming back for the products, although it is difficult to find plugs for my ears that are my size.

Date of experience: January 8, 2023
Indiana
1 review
0 helpful votes
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Overall great experience and I'm happy with my purchases!

Date of experience: January 8, 2023
Colorado
1 review
0 helpful votes
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I was happy
January 9, 2023

I was happy. I bought these for my daughter. She love them.

Date of experience: January 8, 2023
Canada
1 review
0 helpful votes
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Je recommande, super produit je suis surprise de la qualité, bonne description. Je vais très certainement recommander lorsque j'en aurais besoin de nouveau

Date of experience: January 8, 2023
Canada
1 review
0 helpful votes
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I have had a good experience
January 8, 2023

I have had a good experience. My order was delivered as specified. The order met my expectations and was exactly the same as advertised

Date of experience: January 8, 2023
New York
1 review
0 helpful votes
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I love body candy, but only one kind of ring doesn't give me a bad skin reaction

Date of experience: January 8, 2023
Florida
1 review
0 helpful votes
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The shipping was very quick and arrived a tad bit earlier than expected (since I ordered it during the Christmas week).

Date of experience: January 8, 2023
North Carolina
1 review
0 helpful votes
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It was 10/10 everything came somewhat fast and I'm satisfied with my purchase

Date of experience: January 8, 2023
Maine
1 review
0 helpful votes
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Nice.Love them.So far so good anyway! Wish they had bigger tongue ring gauges.

Date of experience: January 8, 2023
Georgia
1 review
0 helpful votes
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My piercer ripped it out so I had to get my helix healed. The jewelry was tiny and I was expecting bigger.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2023
Pennsylvania
3 reviews
0 helpful votes
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Very fast shipping an well packaged was good quality would shop here again

Date of experience: January 8, 2023