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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,567 reviews

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Tennessee
1 review
0 helpful votes
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It was good thanks, fast n easy!
January 24, 2023

It was good thanks, fast n easy!
Thank you very much

Date of experience: January 24, 2023
Texas
1 review
0 helpful votes
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Everything was great
January 24, 2023

Everything was great. Packaged well. The pieces fit good and look good as well.

Date of experience: January 24, 2023
Texas
1 review
0 helpful votes
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Amazing quality every single time!
January 24, 2023

Amazing quality every single time! And fast shipping as well!

Date of experience: January 24, 2023
Ohio
1 review
0 helpful votes
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There was an issue with receiving the blue wave barbell and the clear barbell but thankfully it was taken care of immediately and I was happy with the results.

Date of experience: January 24, 2023
Georgia
2 reviews
0 helpful votes
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Products were perfect…loved them but a
Little too much pressure to buy more!

Date of experience: January 24, 2023
Rhode Island
1 review
0 helpful votes
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Fast shipping, great quality products as expected!

Date of experience: January 24, 2023
Australia
1 review
0 helpful votes
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Nice very nice piercing thanks so much guys love them

Date of experience: January 23, 2023
Canada
1 review
0 helpful votes
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So far so good...
January 24, 2023

So far so good...hope it continues to be this good!

Date of experience: January 23, 2023
Wisconsin
1 review
0 helpful votes
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The jewelry part is already starting to change color and i think it's giving me a pimple inside my piercing so that's not fun

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2023
Colorado
1 review
0 helpful votes
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Always a great experience shopping with bodycandy, their jewelry is always what o ordered

Date of experience: January 23, 2023
California
1 review
0 helpful votes
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It was great!
January 23, 2023

It was great! Arrived on time and the jewelry looks good.

Date of experience: January 23, 2023
Missouri
1 review
0 helpful votes
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Very good experience!
January 23, 2023

Very good experience! Would highly recommend BodyCandy and I plan on ordering from them again.
Many thanks!

Date of experience: January 23, 2023
North Carolina
1 review
0 helpful votes
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I got all the products I ordered, and customer service was very helpful to me when I needed them

Date of experience: January 23, 2023
Canada
1 review
0 helpful votes
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Had no major issues with purchase, shipping or packaging. All items were accounted for. Please with quality.

Date of experience: January 23, 2023
Colorado
1 review
0 helpful votes
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Love body candy!
January 23, 2023

Love body candy! Have ordered from here since 2017 and have never had any issues.

Date of experience: January 23, 2023
Washington
1 review
0 helpful votes
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I've been ordering for you from you guys for a couple years now I have no complaints fast about the products getting it receiving it fits well looks pretty just like the picture I give you five stars and more you guys are amazing thank you for all your products and thank you for your fastness

Date of experience: January 23, 2023
DO
1 review
0 helpful votes
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No complains so far
January 23, 2023

No complains so far. Items always arrive as expected, pretty well wrapped too. Overall quality of items is pretty good too. Definitely will keep shopping here.

Date of experience: January 23, 2023
Maryland
1 review
0 helpful votes
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Everything great except the black and good heart ring. Fading and doesn't line up right, but overall I would 100% shop here again!

Date of experience: January 23, 2023
Ohio
1 review
0 helpful votes
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The nose rinks were to small for my liking. Other than that.

Date of experience: January 22, 2023
New York
1 review
0 helpful votes
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I've always had a great experience with Body Candy.

Date of experience: January 22, 2023