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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,474
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,594 reviews

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Canada
1 review
0 helpful votes
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January 31, 2023

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Date of experience: January 31, 2023
Virginia
1 review
0 helpful votes
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Shipping was good bur the jewelry started turning colors within a few days.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2023
New York
1 review
0 helpful votes
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Very easy, came quickly, and customer service made sure to follow up every step of the way

Date of experience: January 31, 2023
Michigan
1 review
0 helpful votes
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Great service great experience
January 31, 2023

Great service great experience. Will shop again loved all my jewelry that i bought

Date of experience: January 31, 2023
Canada
1 review
0 helpful votes
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Shopping with Body Candy was great; no issues. Def will purchase again.

Date of experience: January 31, 2023
California
1 review
0 helpful votes
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The jewelry is so pretty, it makes it all worth it!

Date of experience: January 31, 2023
South Carolina
1 review
0 helpful votes
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Great customer service and nice quality product. Thanks

Date of experience: January 31, 2023
Canada
1 review
0 helpful votes
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I had not received the set of 3 belly rings, but I wrote an email to body candy and they have shipped it to me for free. Much appreciated and very quick customer service.

Date of experience: January 30, 2023
Canada
1 review
0 helpful votes
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Order came in on time, everything looks like the photos

Date of experience: January 30, 2023
Florida
1 review
0 helpful votes
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Simple, east and fast delivery
January 31, 2023

Simple, east and fast delivery. I just got my industrial so have not been able to change it but looks like good quality.

Date of experience: January 30, 2023
New Jersey
1 review
0 helpful votes
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Took a little while but it got here just as described

Date of experience: January 30, 2023
Missouri
1 review
0 helpful votes
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I received them when they had expected! Got extras as well! Very happy with my experience!

Date of experience: January 30, 2023
Maryland
1 review
0 helpful votes
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Easy to navigate, good shipping
January 30, 2023

Easy to navigate, good shipping. Happy experience.

Date of experience: January 30, 2023
Ohio
1 review
0 helpful votes
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My experience was most groovy..
January 30, 2023

My experience was most groovy. Thank you. I will be ordering more from you

Date of experience: January 30, 2023
Texas
1 review
0 helpful votes
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The check out process was easy and the jewelry came quickly.

Date of experience: January 30, 2023
Illinois
1 review
0 helpful votes
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I contacted company sent the pics but never heard back! I am very disappointed because I have bought here before and been happy. I have never had any broken items before

Date of experience: January 30, 2023
South Carolina
1 review
0 helpful votes
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1st time shoppper
January 30, 2023

1st time shoppper. I have ot say, for the grab bag, it would be nice to have an "option" like only 1 gauge or a pick 3 or something. I will likely never wear any of the 3 pieces I got (2x styles/metals not for me & the ring, well, the diameter, was too small for my nose). :(

Date of experience: January 30, 2023
Virginia
1 review
0 helpful votes
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I love they way the product looks can't wait to get them

Date of experience: January 30, 2023
California
1 review
0 helpful votes
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Loved the gauges and they came fast!
January 30, 2023

Loved the gauges and they came fast! I always loved ordering from body candy!

Date of experience: January 29, 2023
Minnesota
1 review
0 helpful votes
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………………………………………………………………………………………………………………………….…..

Date of experience: January 29, 2023