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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,474
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,594 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great selection, good prices, fast delivery and excellent customer service

Date of experience: February 2, 2023

Fast, fair and high quality
December 31, 2021
Previous review

Fast, fair and high quality

Date of experience: December 30, 2021

Helpful employee
December 6, 2021
Previous review

Helpful employee. Quality product. Fair price. Fast shipping

Date of experience: December 6, 2021
New Zealand
1 review
0 helpful votes
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Arrived in a couple of weeks
February 2, 2023

Arrived in a couple of weeks. Did contact customer services to get an update with shipping. Quick reply and received my order the next day. Very happy with the quality as always

Date of experience: February 2, 2023
Oklahoma
1 review
0 helpful votes
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My experience with body candy jewelry was great and I love my purchases.

Date of experience: February 2, 2023
Canada
1 review
0 helpful votes
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Everything arrived quickly and in great condition!

Date of experience: February 2, 2023
Pennsylvania
1 review
0 helpful votes
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Love all of my jewlery I got
February 2, 2023

Love all of my jewlery I got. All are individually wrapped safely & securly. Delivery was speedy & efficient

Date of experience: February 2, 2023
Canada
1 review
0 helpful votes
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It arrived fast, nothing was missing
February 2, 2023

It arrived fast, nothing was missing. My only concern with the buying process is being bombarded with promo codes and discounts immediately AFTER my purchase...

Date of experience: February 2, 2023
Missouri
1 review
0 helpful votes
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Been ordering feom this site for over 6 years now,...
February 2, 2023
Updated review

Been ordering feom this site for over 6 years now, and have been dissapointed until this order. Right gauge for the nose hoop, but WAY too small in length!

Date of experience: February 2, 2023

Never dissapointed
January 6, 2023
Previous review

Never dissapointed. Have been ordering from here for 6 years.

Date of experience: January 6, 2023
Georgia
1 review
0 helpful votes
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It was really simple and straightforward. I love the decent prices.

Date of experience: February 2, 2023
Arkansas
1 review
0 helpful votes
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The shipping was fast
March 4, 2023

The shipping was fast. The prices were good but the chipping in the matte was real and ruined a decent bit of my view.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2023
Ohio
1 review
0 helpful votes
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Easy to use website and many many options. Z z z z

Date of experience: February 2, 2023
Colorado
1 review
0 helpful votes
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All items were too small and cannot be used with my body style.

Date of experience: February 1, 2023
Minnesota
1 review
0 helpful votes
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Good stuff I haven't put them in yet because I just recently did my piercing

Date of experience: February 1, 2023
Australia
1 review
0 helpful votes
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When in communication with body candy, they were fast replies and understanding

Date of experience: February 1, 2023
Massachusetts
1 review
0 helpful votes
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Very good, it came quickly and was good quality, happy with the order.

Date of experience: February 1, 2023
Illinois
1 review
0 helpful votes
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Y'all have good customer service :) I am very satisfied

Date of experience: February 1, 2023
Louisiana
1 review
0 helpful votes
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It was good, no issues or anything
February 1, 2023

It was good, no issues or anything. I found the jewelry did tarnish though :/

Date of experience: February 1, 2023
Pennsylvania
1 review
0 helpful votes
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Easy and straightforward
February 1, 2023

Easy and straightforward. Item's arrived relatively quickly and I am happy with them.

Date of experience: February 1, 2023
Arizona
1 review
0 helpful votes
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Extremely fun products!
February 1, 2023

Extremely fun products! Very easy to insert and clean

Date of experience: February 1, 2023
Japan
1 review
0 helpful votes
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It was great!
February 1, 2023

It was great! It was fast and I was updated the whole time so I was not worried my package was.

Date of experience: January 31, 2023
Canada
1 review
0 helpful votes
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Lots to choose from
March 3, 2023

Lots to choose from. Lots of price options. Consider buying more expensive items for better quality.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2023