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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,507 reviews

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Australia
1 review
0 helpful votes
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Everything came in perfect condition and was exactly as detailed

Date of experience: March 6, 2023
North Carolina
1 review
0 helpful votes
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I was skeptical being a 1st time buyer. After receiving my jewelry, the quality was good & the shipping was fast. I am pleased & will order again.

Date of experience: March 6, 2023
Virginia
1 review
0 helpful votes
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The balls on the horseshoe earrings fell apart while cleaning them

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 6, 2023
Wisconsin
1 review
0 helpful votes
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I had no issues with shipping and was notified about the status of every part of the shipping process.

Date of experience: March 6, 2023
Delaware
1 review
0 helpful votes
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I'm always satisfied by the products I receive. Also the shipment process is very easy as well

Date of experience: March 6, 2023
California
2 reviews
0 helpful votes
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The order and shipping time was great, however the flower on the nose ring came and wouldn't go back on after only wearing it ONE day. Quality, not so hot.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 6, 2023
Florida
1 review
0 helpful votes
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Good quality, I liked all the things sent, it was fairly fast shipping too

Date of experience: March 6, 2023
Minnesota
1 review
0 helpful votes
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Good quality as always!
March 6, 2023

Good quality as always! Will always order my jewelry from here!

Date of experience: March 6, 2023
Florida
2 reviews
0 helpful votes
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Lots to chose from
March 6, 2023

Lots to chose from. Great prices. Fast delivery. I love the sales and variety of styles.

Date of experience: March 6, 2023
Michigan
1 review
0 helpful votes
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Great
March 6, 2023

Great. Overall. Have not had any issues with orders.

Date of experience: March 6, 2023
Michigan
1 review
0 helpful votes
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Appreciate the cheap prices the jelery is cute note best but i'm *******% buying again so if you going at my pace you'll appreciate their business.

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Date of experience: March 6, 2023
West Virginia
1 review
0 helpful votes
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Very good quality jewelry!
March 6, 2023

Very good quality jewelry! I received it quickly as well!

Date of experience: March 6, 2023
Illinois
1 review
0 helpful votes
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Getting in touch with someone is hard, cant get a hold of anyone to help me with my order issues.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2023
DO
1 review
0 helpful votes
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I was very content with the service. The jewelry arrived in a timely manner and it was exactly what I wanted.

Date of experience: March 5, 2023
Michigan
1 review
0 helpful votes
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Items arrive well packaged and looks exactly as pictured. I'd highly recommend.

Date of experience: March 5, 2023
Utah
1 review
0 helpful votes
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Everything was good and I love it
March 6, 2023

Everything was good and I love it. It arrived on time and they have a lot of things to choose

Date of experience: March 5, 2023
Texas
1 review
0 helpful votes
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Loved the item the first week then the owl broke off and haven't been seen since.

Date of experience: March 5, 2023
Illinois
1 review
0 helpful votes
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Super easy to order and all items arrived super fast

Date of experience: March 5, 2023
Colorado
1 review
0 helpful votes
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Inexpensive, quick and easy
March 6, 2023

Inexpensive, quick and easy. Definitely will be ordering more

Date of experience: March 5, 2023
Pennsylvania
2 reviews
0 helpful votes
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Easy and accurate, nothing more tho say about that

Date of experience: March 5, 2023