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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,511 reviews

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Nebraska
1 review
0 helpful votes
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For the price I gotta say it's pretty good
March 9, 2023
Updated review

For the price I gotta say it's pretty good. Not the highest of quality but it's definitely high quality for whatcha pay for. The clicker and nipple shields are SUPER nice though loved those!

Date of experience: March 9, 2023

Very nice!
February 10, 2023
Previous review

Very nice!

Date of experience: February 10, 2023
South Carolina
1 review
0 helpful votes
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I definitely won't be buying jewelry anywhere else!

Date of experience: March 9, 2023
Indiana
1 review
0 helpful votes
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Love ordering from body candy, most of the jewelry I don't have any issues with, and one time, a piece of jewelry broke and they replaced it for free for me.

Date of experience: March 9, 2023
Georgia
1 review
0 helpful votes
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So far my experience with body candy jewelry is great the quality of their gold pieces are worth buying.

Date of experience: March 9, 2023
Nevada
1 review
0 helpful votes
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Quick and reliable delivery, great products at reasonable prices. Love the variety of products available.

Date of experience: March 9, 2023
Virginia
1 review
0 helpful votes
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Overall I would buy a different disgn next time if I choose to shop here again

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2023
Michigan
1 review
0 helpful votes
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Everything was great!
March 9, 2023

Everything was great! I will definitely buy more from you in the future.

Date of experience: March 9, 2023
Texas
1 review
0 helpful votes
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Never had a problem with any of the orders I've made

Date of experience: March 8, 2023
Oklahoma
1 review
0 helpful votes
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Fast shipping, great items. Why do I have to write 50 characters?

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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I've purchased hundreds of dollars through body candy and I had several things broken like the mustache earplugs. I've had the butterfly earplugs break but I love the sloth jewelry, so oh the ones where the jewels are hanging the the little they broke but then the ones with the silhouette of the skeleton lady, I have been a big hit. I've gotten lots of compliments on those so it just depends you know you're spending a lot of money and you just don't know what's going to happen so it's just taking chances. I don't know if they give money back when stuff like that happens when they break I haven't checked into it so I'd have to check and see, I would post pictures but I just had surgery on my foot and I can't get out of bed so I apologize for that. Maybe I could update this review at a later time

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2023
California
1 review
0 helpful votes
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Very fast delivery, great product! I can use it for work or doing theater, it stays in all day no problems or pain.

Date of experience: March 8, 2023
Texas
1 review
0 helpful votes
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Good as usual
March 8, 2023

Good as usual. Got my order very quickly. Very happy.

Date of experience: March 8, 2023
Arizona
1 review
0 helpful votes
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The website is Easy to navigate and understand with a painless and quick checkout!

Date of experience: March 8, 2023
Ohio
1 review
0 helpful votes
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Came pretty quick and no damage to it. Only problem was i got the wrong size.

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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I always shop with this company but I was disappointed this time around

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 7, 2023
Illinois
1 review
0 helpful votes
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Love love love my purchases.and because i have to enter more than 50 characters here's an extra sentence.

Date of experience: March 7, 2023
Canada
1 review
0 helpful votes
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Regular ground shipping takes longer than I thought it would. That's okay though, I didn't need anything quickly.
Everything I got was super cute. The aurora ball was great. It gave me confidence in what my face looked like.

Date of experience: March 7, 2023
Florida
1 review
0 helpful votes
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The website was easy to navigate, product description was detailed enough to allow me to make a decision, and the checkout process was simple as well. Shipping was fast and discreet.

Date of experience: March 7, 2023
New Jersey
1 review
0 helpful votes
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Big selection, great prices
March 7, 2023

Big selection, great prices. Awesome deals and coupons.

Date of experience: March 6, 2023
Michigan
1 review
0 helpful votes
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For the most part they look like decent quality. There was only one I may not wear because I'm not sure I trust it. And of course that was the one I was hoping to like the most.

Date of experience: March 6, 2023