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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,552 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Love bodycandy super cheap and cute things but the material used for some jewelry really sets off bad reactions

Date of experience: March 12, 2023
Illinois
1 review
0 helpful votes
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My experience was ordinary
March 12, 2023

My experience was ordinary. I spent time looking and read some things about the jewelry.

Date of experience: March 12, 2023
Illinois
1 review
0 helpful votes
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Mystery bag sucked no issues other than that. Thanks

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 11, 2023
Canada
1 review
0 helpful votes
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Quality products and it came within a decent timeframe!

Date of experience: March 11, 2023
Canada
1 review
0 helpful votes
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It was good
March 12, 2023

It was good. Quick fast and easy. Just be patient for shipping.

Date of experience: March 11, 2023
Louisiana
1 review
0 helpful votes
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Loved the frequent updates on my order for shipping

Date of experience: March 11, 2023
Canada
1 review
0 helpful votes
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Wrong measurements for everything
April 10, 2023
Updated review

Wrong measurements for everything. Jewelry looks so cute tho

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 11, 2023

Great so far
February 12, 2023
Previous review

Great so far

Date of experience: February 11, 2023
Ohio
1 review
0 helpful votes
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Was easy pretty decent shipping just not happy about...
April 10, 2023
Updated review

Was easy pretty decent shipping just not happy about the product made cheap dissatisfied

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 11, 2023

Was easy good value
February 11, 2023
Previous review

Was easy good value

Date of experience: February 11, 2023
Florida
1 review
0 helpful votes
Follow Grace A.
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I always enjoy getting my piecing items for you guys. Great stuff

Date of experience: March 11, 2023
Oregon
1 review
0 helpful votes
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Ok I really love ur jewelry and ur prices.
Thank you

Date of experience: March 11, 2023
Washington
1 review
0 helpful votes
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Good they shipped everything quickly and they are as pictured

Date of experience: March 10, 2023
Bahamas
1 review
0 helpful votes
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Wonderful experience
March 11, 2023

Wonderful experience. Order arrived on time. Received cute pieces.

Date of experience: March 10, 2023
California
1 review
0 helpful votes
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Very quick, easy, and enjoyable experience. Been shopping with you a long time.

Date of experience: March 10, 2023
New York
1 review
0 helpful votes
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Easy to use site, accurate descriptions. Highly recommended.

Date of experience: March 10, 2023
Missouri
1 review
0 helpful votes
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Meh
April 9, 2023

Meh. I wish there was a better system to determine if piercings pr jewelry fit your face properly.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2023
Pennsylvania
1 review
0 helpful votes
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Love the product and customer service was amazing!

Date of experience: March 10, 2023
Massachusetts
1 review
0 helpful votes
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Good service and quick delivery
March 10, 2023

Good service and quick delivery. They had everything come in on time and very quickly

Date of experience: March 10, 2023
Wisconsin
1 review
0 helpful votes
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Love the verity to choose from and the quality. It's my only shop for body jewelry

Date of experience: March 10, 2023
Pennsylvania
1 review
0 helpful votes
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Wonderful experience,very pleased with my purchase.

Date of experience: March 10, 2023
Minnesota
1 review
0 helpful votes
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Came in a timely manner and mostly decent products

Date of experience: March 10, 2023