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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,509 reviews

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Washington
1 review
0 helpful votes
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Bodycandy is hit and miss but for the cheap pricing i'll still buy :)

Date of experience: March 13, 2023
Florida
1 review
0 helpful votes
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At first I didn't get the right things in my order but they were very kind and sent me the right stuff within 2 days of me emailing them. They responded quickly and were very sweet and helpful.

Date of experience: March 13, 2023
Oklahoma
1 review
0 helpful votes
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Great products for a great price
March 13, 2023

Great products for a great price. Really like the selection

Date of experience: March 13, 2023
Texas
1 review
0 helpful votes
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The shipping was fast and I loved my piercings. I will definitely be shopping here again.

Date of experience: March 13, 2023
Pennsylvania
1 review
0 helpful votes
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Good experience, fast shipping, love my jewelry! Thank you!

Date of experience: March 13, 2023
Texas
1 review
0 helpful votes
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Very good like it everybody thinks it's cute and my bf named him gabe lol. I think it fits my personality well.

Date of experience: March 13, 2023
Oregon
1 review
0 helpful votes
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I received the wrong size
April 12, 2023

I received the wrong size. I have been given a store credit to use but everything in that price and size range is out of stock. I'm a little frustrated by this.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 13, 2023
Tennessee
1 review
0 helpful votes
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I had to contact customer service as promo codes would not work.

Date of experience: March 13, 2023
Illinois
1 review
0 helpful votes
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Wish they had someone to help with sizing. To help you pick the right size

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 13, 2023
Minnesota
1 review
0 helpful votes
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Great pricing, easy to use, lots of options. Liked the follow up emails.

Date of experience: March 13, 2023
Florida
1 review
0 helpful votes
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The experiance was really fun and exciting, i was just counting the days till they got here cause i was so excited.

Date of experience: March 13, 2023
New York
1 review
0 helpful votes
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Ehehfbngnfneufhdbfb widhbfgbbe ushfbfjr keith the uwu wh.

Date of experience: March 13, 2023
Australia
1 review
0 helpful votes
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The pieces I received are a lot nicer then what I expected them to be, I have ordered seconds of some pieces

Date of experience: March 12, 2023
Ohio
1 review
0 helpful votes
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Nose ring was too small, no back to secure and fell right off. Definitely was a waste of money

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 12, 2023
Michigan
1 review
0 helpful votes
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Not many hoop options for 3/8 size but decent selection otherwise

Date of experience: March 12, 2023
Illinois
1 review
0 helpful votes
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Great customer service
March 12, 2023

Great customer service. Answered very quickly and were gracious

Date of experience: March 12, 2023
North Carolina
1 review
0 helpful votes
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I love ordering from them!
April 11, 2023
Updated review

I love ordering from them! Fast and reliable! This is the first time I have had any problems at all

Date of experience: March 12, 2023

I love ordering from them!
February 13, 2023
Previous review

I love ordering from them! Fast and reliable

Date of experience: February 13, 2023
California
1 review
0 helpful votes
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It's hard to bend the rings closed after pushing it open.

Date of experience: March 12, 2023
Massachusetts
1 review
0 helpful votes
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Love bodycandy super cheap and cute things but the material used for some jewelry really sets off bad reactions

Date of experience: March 12, 2023
Illinois
1 review
0 helpful votes
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My experience was ordinary
March 12, 2023

My experience was ordinary. I spent time looking and read some things about the jewelry.

Date of experience: March 12, 2023