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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,459 reviews

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Pennsylvania
1 review
0 helpful votes
Follow Maria Z.
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Amazing pieces and they look great on me. They don't pull on my ear and are extremely comfortable. Will be purchasing again in the future!

Date of experience: March 20, 2023
Indiana
1 review
0 helpful votes
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I loved the products and how fast it shipped, the piece I got was too small and when I contacted customer support I received no help.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 20, 2023
Oklahoma
1 review
0 helpful votes
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I wasn't satisfied, I ordered 2 of the mystery bags thinking it would be 6 different sets and I got 2 pair of the same ones…

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2023
Wisconsin
1 review
0 helpful votes
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Love everything I got
March 20, 2023

Love everything I got. Haven't worn it yet but will be very soon.

Date of experience: March 19, 2023
Canada
1 review
0 helpful votes
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Loved all pieces I ordered
March 20, 2023

Loved all pieces I ordered. I will be ordering again!

Date of experience: March 19, 2023
Texas
1 review
0 helpful votes
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Will order again
March 19, 2023

Will order again. The best site to order belly rings.

Date of experience: March 19, 2023
Texas
1 review
0 helpful votes
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It was quick and easy and I was excited to get a discount

Date of experience: March 19, 2023
Illinois
1 review
0 helpful votes
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I have been wanting to order from body candy for years now and I am not disappointed now that I finally ordered. Thanks so much!

Date of experience: March 19, 2023
Washington
1 review
0 helpful votes
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Love body candy and the variety!
March 19, 2023

Love body candy and the variety! I've been ordering from here for about 12 years

Date of experience: March 19, 2023
Georgia
1 review
0 helpful votes
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Product I seen in the ad isn't the item that I received.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2023
Pennsylvania
1 review
0 helpful votes
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Very pleasant experience!
March 19, 2023

Very pleasant experience! Will definitely be ordering again.

Date of experience: March 18, 2023
Tennessee
1 review
0 helpful votes
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Amazing rings and they are so stylish. They curve a little tighter but will do the cute trick for you! Great shipping and got here fast

Date of experience: March 18, 2023
Ohio
1 review
0 helpful votes
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I loved it so much!
March 18, 2023

I loved it so much! I will definitely recommend this to others.

Date of experience: March 18, 2023
Canada
1 review
0 helpful votes
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Ok overall
April 17, 2023

Ok overall. Other than the open package on the one tongue ring.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2023
California
1 review
0 helpful votes
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Love getting my jewelry from here!
March 18, 2023

Love getting my jewelry from here! Never once had a problem on buying and getting delivered.

Date of experience: March 18, 2023
Arizona
1 review
0 helpful votes
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My experience was pleasant
March 18, 2023

My experience was pleasant. Easy website navigation and speedy delivery.

Date of experience: March 17, 2023
Tennessee
1 review
0 helpful votes
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Great prices easy to use site
March 18, 2023

Great prices easy to use site. Will be back for more plugs an tunnels very soon

Date of experience: March 17, 2023
Texas
1 review
0 helpful votes
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Items arrived quick and on time
March 17, 2023

Items arrived quick and on time. Customer service was friendly and answered any questions that I had

Date of experience: March 17, 2023
GB
1 review
0 helpful votes
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Been a great experience dealing with you. Everything as described, great communication, and items delivered promptly.

Date of experience: March 17, 2023
Nevada
1 review
0 helpful votes
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Love the septum!
March 17, 2023

Love the septum! Looks perfect and shiny, hasn't rusted

Date of experience: March 17, 2023